About the Role
Our client is seeking a vigilant and proactive Loss Prevention Officer to join their team in **Polokwane**. This on-site role is dedicated to safeguarding company assets, preventing theft, and ensuring a secure retail environment for both customers and staff. You will be responsible for implementing loss prevention strategies, monitoring store activity, investigating incidents, and collaborating with local authorities when necessary. The ideal candidate will possess strong observational skills, integrity, and a thorough understanding of retail security procedures. Your primary objective will be to minimize losses due to shrinkage, fraud, and external/internal theft, thereby contributing directly to the profitability of the store. This position requires a dedicated individual who can maintain a high level of awareness and professionalism in a dynamic retail setting.
Key Responsibilities
- Implement and enforce company policies and procedures related to loss prevention.
- Monitor store activities to detect and prevent shoplifting, internal theft, and other forms of loss.
- Conduct investigations into suspected theft or fraudulent activities, gathering evidence and preparing reports.
- Apprehend individuals suspected of theft in accordance with company policy and legal guidelines.
- Conduct regular audits of store security systems, including CCTV cameras and alarm systems.
- Train store staff on loss prevention awareness, procedures, and emergency protocols.
- Analyze loss prevention data to identify trends and recommend preventative measures.
- Liaise with local law enforcement agencies and courts as required.
- Ensure a safe and secure shopping environment for customers and employees.
- Maintain accurate records of all incidents, investigations, and resolutions.
- Perform regular floor presence to deter potential theft and provide visible security.
Requirements
- Previous experience in loss prevention, security, or law enforcement is essential.
- Strong knowledge of retail security procedures and investigative techniques.
- Excellent observational skills and attention to detail.
- High level of integrity, honesty, and professionalism.
- Good communication and interpersonal skills, with the ability to interact effectively with diverse individuals.
- Ability to remain calm and composed under pressure.
- Proficiency in operating CCTV systems and other security equipment.
- Valid driver's license and willingness to travel within the **Polokwane** region.
- Physical fitness to perform duties, including potential apprehension.
- Understanding of relevant South African laws and regulations pertaining to security and apprehension.
Benefits
- Competitive salary based on experience and qualifications.
- Opportunity to contribute to the security and profitability of a well-known retail brand.
- Contribution towards medical aid and pension fund.
- Potential for advancement within the security or retail management field.
- A role that requires diligence and offers significant responsibility.