Retail Loss Prevention Officer

Placements24; Mtubatuba Local Municipality; Híbrido; ZAR 180.000 - 260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical aid

Provident fund

Overtime pay

Descripción de la vacante

Placements24 in Richards Bay, KwaZulu-Natal, is seeking a vigilant Retail Loss Prevention Officer to safeguard assets and minimise stock shrinkage. You will monitor store activity, use CCTV, and de-escalate conflicts while ensuring a secure shopping environment.

This hybrid role allows remote reporting and admin tasks; you will train staff and collaborate with management and law enforcement when needed, with a focus on maintaining integrity and bottom-line protection.

Formación

• Previous experience in loss prevention or security.
• Excellent observational skills and attention to detail.
• Strong report writing and communication skills.
• Proficiency with CCTV systems and security equipment.
• Willingness to work flexible hours including evenings/weekends.

Responsabilidades

• Monitor store activities to detect theft, fraud, and misconduct.
• Conduct surveillance using CCTV and physical observation.
• Apprehend suspected shoplifters per policy and law.
• Investigate internal theft and policy violations by employees.
• Prepare detailed incident and investigation reports.
• Collaborate with store management and law enforcement when needed.
• Enforce loss prevention policies and procedures.
• Conduct regular store audits to identify security gaps.
• Deliver loss prevention training to staff.

Conocimientos

Observational skills

Report writing

Communication skills

Security procedures

Herramientas

CCTV systems

Descripción del empleo

About the Role

Our client is seeking a vigilant and proactive Retail Loss Prevention Officer to join their team in Richards Bay, KwaZulu-Natal. This critical role focuses on minimizing stock shrinkage and safeguarding company assets by identifying and preventing internal and external theft. The ideal candidate will possess a keen eye for detail, strong observational skills, and the ability to de-escalate potential conflict situations. While this role requires a significant presence within the retail environment, there will be opportunities for remote work for reporting and administrative tasks, making it a hybrid position. You will be a key part of maintaining the integrity of our client's operations and ensuring a secure shopping environment for customers and staff. Your role is vital in protecting the company's bottom line.

Key Responsibilities

• Monitor store activities to detect and prevent theft, fraud, and misconduct.
• Conduct surveillance using CCTV systems and physical observation within the retail space.
• Apprehend suspected shoplifters according to company policy and legal guidelines.
• Investigate internal theft and policy violations by employees.
• Prepare detailed reports on incidents, investigations, and preventative measures.
• Collaborate with store management and law enforcement agencies when necessary.
• Implement and enforce loss prevention policies and procedures.
• Conduct regular store audits to identify security vulnerabilities.
• Deliver loss prevention training to store staff.

Requirements

• Previous experience in loss prevention, security, or a related field is required.
• Excellent observational skills and attention to detail.
• Strong understanding of retail security procedures and apprehension techniques.
• Ability to remain calm and composed in high-pressure situations.
• Excellent report writing and communication skills.
• Proficiency in using CCTV systems and other security equipment.
• Must be physically fit and able to stand for extended periods.
• Willingness to work a flexible schedule, including evenings and weekends, with some remote administrative duties.
• Reside within or near Richards Bay, KwaZulu-Natal.

Benefits

• Competitive salary with potential for overtime pay.
• Medical aid and provident fund benefits.
• Opportunity to work in a dynamic retail environment.
• Training in advanced loss prevention techniques.
• A supportive team and management structure.
• Potential for career advancement within the security and loss prevention field.