Retail Loss Prevention Officer - Midrand

Placements24; Midrand; On-site; ZAR 167,000 - 257,000; Full time

Job summary

Placements24 in Midrand, Gauteng is seeking a vigilant Retail Loss Prevention Officer to safeguard assets, minimize shrinkage, and deter theft. This hands-on, on-site role requires strong observational skills and knowledge of retail security procedures.

You will implement loss prevention strategies, monitor store activities, conduct investigations, and collaborate with management and local authorities. Flexibility to work evenings, weekends, and holidays is essential.

Qualifications

• Previous experience in retail loss prevention or security is essential.
• Strong knowledge of loss prevention techniques and surveillance systems.
• Excellent observational skills and attention to detail.
• Flexible hours including evenings, weekends, and holidays.

Responsibilities

• Implement and enforce loss prevention policies across the store.
• Monitor sales floor and back-of-house for theft or policy violations.
• Conduct surveillance using CCTV and other security equipment.
• Investigate suspected shoplifting, internal theft, and fraud.
• Prepare detailed incident reports and maintain records of loss prevention activities.
• Collaborate with store management and local law enforcement when necessary.
• Conduct regular store audits to identify security risks and vulnerabilities.
• Educate and train store staff on loss prevention awareness and best practices.
• Maintain a visible presence on the sales floor to deter potential loss.

Skills

Observational skills

Attention to detail

Report writing

Communication

Calm under pressure

Security awareness

Education

High school diploma or equivalent

Security-related certifications

Tools

CCTV systems

Security equipment

Job description

About the Role

Our client is seeking a vigilant and proactive Retail Loss Prevention Officer to join their team in Midrand, Gauteng . This role is crucial in safeguarding the company's assets by minimizing shrinkage and preventing theft and fraud. The Loss Prevention Officer will be responsible for implementing loss prevention strategies, monitoring store activities, and investigating suspicious incidents. This is a hands-on, on-site position that requires a strong understanding of retail security procedures and excellent observational skills. Based in Midrand , you will work closely with store management and staff to maintain a secure retail environment. If you are observant, detail-oriented, and committed to protecting business assets, this role offers a challenging and rewarding career path.

Key Responsibilities

• Implement and enforce loss prevention policies and procedures across the store.
• Monitor sales floor and back-of-house areas for signs of theft, fraud, or policy violations.
• Conduct surveillance using CCTV systems and other security equipment.
• Investigate suspected incidents of shoplifting, internal theft, and fraud.
• Apprehend suspects in accordance with company policy and legal guidelines.
• Prepare detailed incident reports and maintain accurate records of all loss prevention activities.
• Collaborate with store management and local law enforcement when necessary.
• Conduct regular store audits to identify security risks and vulnerabilities.
• Educate and train store staff on loss prevention awareness and best practices.
• Maintain a visible presence on the sales floor to deter potential loss.

Requirements

• Previous experience in retail loss prevention, security, or a related field is essential.
• Strong knowledge of loss prevention techniques, surveillance systems, and investigation procedures.
• Excellent observational skills and attention to detail.
• Good written and verbal communication skills for report writing and communication.
• Ability to remain calm and professional under pressure.
• Physical ability to stand for extended periods and conduct patrols.
• Valid driver's license and reliable transportation are advantageous.
• High school diploma or equivalent; security-related certifications are a plus.
• Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
• Reside in or be able to reliably commute to Midrand, Gauteng .

Benefits

This position offers a competitive salary, opportunities for professional development in security and loss prevention, and a stable work environment. Our client provides a supportive team structure and values the contribution of its security personnel. Benefits may include medical aid and a retirement fund. Join our team in Midrand and play a vital role in protecting our client's assets and ensuring a safe shopping environment.