Retail Loss Prevention Officer

Placements24; Richards Bay; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Provident fund

Training in LP techniques

Career progression

Job summary

Placements24 in Richards Bay, KwaZulu-Natal, seeks a vigilant Retail Loss Prevention Officer to minimize stock shrinkage and safeguard assets. The role combines hands-on retail security with remote reporting and administrative duties in a flexible, hybrid setup.

The ideal candidate will monitor store activities, conduct surveillance, intervene when needed, and maintain thorough incident reports. Strong observation, de-escalation, and communication skills are essential for protecting staff and

Qualifications

• Previous experience in loss prevention, security, or a related field is required.
• Excellent observational skills and attention to detail.
• Strong understanding of retail security procedures and apprehension techniques.
• Ability to remain calm and composed in high-pressure situations.
• Excellent report writing and communication skills.
• Proficiency in using CCTV systems and other security equipment.
• Must be physically fit and able to stand for extended periods.

Responsibilities

• Monitor store activities to detect and prevent theft, fraud, and misconduct.
• Conduct surveillance using CCTV systems and physical observation within the retail space.
• Apprehend suspected shoplifters according to company policy and legal guidelines.
• Investigate internal theft and policy violations by employees.
• Prepare detailed reports on incidents, investigations, and preventative measures.
• Collaborate with store management and law enforcement agencies when necessary.
• Implement and enforce loss prevention policies and procedures.
• Conduct regular store audits to identify security vulnerabilities.
• Deliver loss prevention training to store staff.

Skills

Loss prevention

Observational skills

Retail security

Report writing

CCTV proficiency

De-escalation

Communication

Education

Experience in Loss Prevention

Tools

CCTV systems

Job description

About the Role

Our client is seeking a vigilant and proactive Retail Loss Prevention Officer to join their team in Richards Bay, KwaZulu-Natal. This critical role focuses on minimizing stock shrinkage and safeguarding company assets by identifying and preventing internal and external theft. The ideal candidate will possess a keen eye for detail, strong observational skills, and the ability to de-escalate potential conflict situations. While this role requires a significant presence within the retail environment, there will be opportunities for remote work for reporting and administrative tasks, making it a hybrid position. You will be a key part of maintaining the integrity of our client's operations and ensuring a secure shopping environment for customers and staff. Your role is vital in protecting the company's bottom line.

Key Responsibilities

• Monitor store activities to detect and prevent theft, fraud, and misconduct.


• Conduct surveillance using CCTV systems and physical observation within the retail space.


• Apprehend suspected shoplifters according to company policy and legal guidelines.


• Investigate internal theft and policy violations by employees.


• Prepare detailed reports on incidents, investigations, and preventative measures.


• Collaborate with store management and law enforcement agencies when necessary.


• Implement and enforce loss prevention policies and procedures.


• Conduct regular store audits to identify security vulnerabilities.


• Deliver loss prevention training to store staff.

Requirements

• Previous experience in loss prevention, security, or a related field is required.


• Excellent observational skills and attention to detail.


• Strong understanding of retail security procedures and apprehension techniques.


• Ability to remain calm and composed in high-pressure situations.


• Excellent report writing and communication skills.


• Proficiency in using CCTV systems and other security equipment.


• Must be physically fit and able to stand for extended periods.


• Willingness to work a flexible schedule, including evenings and weekends, with some remote administrative duties.


• Reside within or near Richards Bay, KwaZulu-Natal.

Benefits

• Competitive salary with potential for overtime pay.


• Medical aid and provident fund benefits.


• Opportunity to work in a dynamic retail environment.


• Training in advanced loss prevention techniques.


• A supportive team and management structure.


• Potential for career advancement within the security and loss prevention field.