Loss Prevention Officer

Placements24; Mbombela (Nelspruit); On-site; ZAR 140,000 - 210,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contribution

Uniform and equipment provided

Advancement opportunities

Job summary

Placements24 is assisting a major national retail chain in recruiting a vigilant Loss Prevention Officer for its Nelspruit store. The role focuses on preventing theft, conducting investigations, and safeguarding staff and customers.

The ideal candidate will have strong loss prevention knowledge, excellent observational skills, and the ability to handle sensitive situations with integrity and professionalism. A which may include evening/weekend shifts in Nelspruit is expected.

Qualifications

• Experience in loss prevention, security, or related field.
• Knowledge of loss prevention techniques and surveillance equipment.
• Excellent observational skills and the ability to work under pressure.

Responsibilities

• Monitor store activities to detect theft, fraud, and shrinkage.
• Observe behavior for suspicious activity and take appropriate action.
• Conduct surveillance using CCTV and other security equipment.
• Investigate security incidents and prepare reports.
• Apprehend shoplifters when necessary following policies.
• Collaborate with management and law enforcement as needed.
• Educate staff on loss prevention policies.
• Maintain records of incidents and resolutions.
• Ensure safety of store, employees, and customers.
• Deter potential offenders through presence and engagement.

Skills

Attention to detail

Observational skills

Communication

Tools

CCTV surveillance

Job description

About the Role

Our client, a major national retail chain, is looking for a vigilant and discreet Loss Prevention Officer to safeguard their store in Nelspruit, Mpumalanga . This critical role involves proactively identifying and preventing theft and shrinkage, conducting investigations, and ensuring the safety and security of staff and customers. The ideal candidate will have a strong understanding of loss prevention techniques, excellent observational skills, and the ability to handle sensitive situations with professionalism and integrity. You will play a vital part in minimizing stock losses and protecting company assets. This position offers a stable career within a well-established retail environment. We seek an individual with a high level of integrity, keen attention to detail, and a commitment to maintaining a secure retail space in Nelspruit .

Key Responsibilities

• Monitor store activities to detect and prevent theft, fraud, and shrinkage.
• Observe customer and employee behavior for suspicious activities and take appropriate action.
• Conduct surveillance using CCTV systems and other security equipment.
• Respond to and investigate security incidents, gathering evidence and preparing detailed reports.
• Apprehend shoplifters when necessary, following company policies and legal guidelines.
• Work closely with store management and law enforcement agencies when required.
• Educate store staff on loss prevention policies and procedures.
• Maintain accurate records of all incidents, investigations, and resolutions.
• Ensure the safety and security of the store premises, employees, and customers.
• Deter potential offenders through visible presence and proactive engagement.

Requirements

• Previous experience in loss prevention, security, or a related field is essential.
• Strong knowledge of loss prevention techniques, surveillance systems, and investigative procedures.
• Excellent observational skills and attention to detail.
• Ability to remain calm and act decisively under pressure.
• Good communication and report-writing skills.
• High level of integrity, honesty, and professionalism.
• Physical fitness to perform the duties of the role, including potential apprehension.
• Ability to work flexible hours, including evenings, weekends, and public holidays, in Nelspruit .
• Valid driver's license and reliable transportation may be required.
• A criminal record check will be conducted.

Benefits

• Competitive annual salary of .
• Comprehensive medical aid and retirement fund contribution.
• Opportunities for advancement within the security and loss prevention field.
• Training in advanced loss prevention techniques.
• A stable and secure work environment in Nelspruit .
• Company-provided uniform and equipment.
• Contribution to maintaining store profitability and safety.
• Exposure to various aspects of retail security management.