Retail Loss Prevention Manager

Placements24; East London; Hybrid; ZAR 520,000 - 760,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work

Professional development

Job summary

Placements24 represents a well-established national retail chain in East London seeking a vigilant Retail Loss Prevention Manager to oversee security and minimize shrinkage across operations. The role combines on-site store visits with remote reporting and analysis, requiring strong leadership and investigative skills.

You will develop and implement prevention strategies, lead a team, conduct investigations, and work with store management and law enforcement to maintain a safe, compliant retail

Qualifications

• 4+ years in retail loss prevention or security management.
• Experience conducting investigations and reporting.
• Knowledge of retail operations and shrinkage causes.
• Driver's license and willingness to travel.

Responsibilities

• Develop, implement and manage loss prevention programs.
• Investigate theft, fraud and policy violations; gather evidence and report.
• Analyze data to identify loss trends and risks.
• Train staff on loss prevention and safety procedures.
• Oversee CCTV and security systems.
• Collaborate with store management and regional teams.

Skills

Analytical skills

Problem solving

Communication

Negotiation

Team leadership

Travel willingness

Tools

CCTV systems

Job description

About the Role

Our client, a well-established national retail chain, is looking for a vigilant and proactive Retail Loss Prevention Manager to oversee security and prevent shrinkage across its operations in the East London, Eastern Cape, ZA region. This role involves a hybrid work model, necessitating regular on-site visits to stores for investigations, training, and audits, alongside remote work for reporting, analysis, and strategic planning. The successful candidate will be responsible for developing and implementing strategies to minimize inventory loss due to theft, fraud, and operational errors. You will lead a team, conduct investigations, and collaborate with store management and law enforcement to ensure a safe and secure retail environment. If you have a strong background in loss prevention and a commitment to protecting retail assets, this is a crucial role for you.

Key Responsibilities

• Develop, implement, and manage comprehensive loss prevention programs and strategies.
• Conduct investigations into suspected theft, fraud, and policy violations, gathering evidence and preparing reports.
• Analyze loss prevention data and identify trends to proactively address potential risks.
• Develop and deliver training programs to store staff on loss prevention best practices, safety procedures, and company policies.
• Oversee the effective use of security systems, CCTV, and other loss prevention technologies.
• Collaborate with store management and regional teams to ensure consistent application of loss prevention measures.
• Liaise with local law enforcement agencies and manage case resolutions when necessary.
• Monitor inventory levels and conduct audits to identify and address discrepancies.
• Ensure compliance with all relevant health, safety, and security regulations.
• Contribute to the development of budgets for loss prevention initiatives.

Requirements

• Minimum of 4 years of experience in retail loss prevention, security management, or a related field.
• Proven experience conducting investigations, gathering evidence, and preparing detailed reports.
• Strong understanding of retail operations, inventory management, and common shrinkage causes.
• Proficiency in using CCTV systems and other loss prevention technologies.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication, interpersonal, and negotiation skills.
• Ability to work independently and manage a hybrid schedule, including regular travel to stores within the East London, Eastern Cape, ZA region and surrounding areas.
• Experience in training and motivating teams.
• Knowledge of relevant legal procedures and documentation.
• Valid driver's license and willingness to travel.

Benefits

• Competitive salary and potential for performance-based incentives.
• Hybrid work arrangement offering flexibility and on-site engagement.
• Opportunity to play a critical role in protecting company assets.
• Comprehensive benefits package.
• Professional development and training opportunities in security and investigation.
• Work with a reputable and established retail organization.