Retail Loss Prevention Manager

Placements24; Bloemfontein; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Performance bonus

Job summary

Placements24 is seeking a proactive Retail Loss Prevention Manager for Bloemfontein to safeguard assets across the Free State. You will lead a team of loss prevention officers, implement strategies to minimize shrinkage, and collaborate with store management and law enforcement to protect profitability and brand reputation.

The role requires at least 5 years of experience in retail security, strong investigative skills, and the ability to work flexible hours, including evenings and weekends.

Qualifications

• Minimum 5 years in retail loss prevention or security management.
• Proven track record in loss prevention strategies.
• Strong investigative skills and evidence collection.
• Excellent understanding of retail operations and shrink methods.
• Leadership and team management abilities.
• Proficiency with loss prevention tech and CCTV systems.
• Willingness to travel within Bloemfontein/Free State.

Responsibilities

• Develop and manage loss prevention programs.
• Investigate internal and external theft and fraud.
• Monitor shrinkage data for trends and root causes.
• Conduct store audits for policy compliance.
• Train staff on loss prevention and reporting.
• Lead a team of loss prevention officers.
• Collaborate with store management and law enforcement.
• Oversee CCTV and security systems maintenance.
• Prepare reports on activities and recommendations.
• Ensure compliance with laws and investigations.

Skills

Leadership

Investigation

Retail operations

Communication

Report writing

Tools

CCTV systems

Loss prevention technology

Security systems

Job description

About the Role

Our client, a leading national retail group, is seeking a proactive and experienced Retail Loss Prevention Manager to join their operations in **Bloemfontein**. This crucial role is responsible for safeguarding company assets by developing and implementing effective strategies to minimize shrinkage, reduce theft, and ensure a secure retail environment across all stores in the **Free State** province. You will lead a team of loss prevention officers, conduct investigations, and collaborate with law enforcement agencies. This position requires a strong understanding of retail security operations, investigative techniques, and a commitment to maintaining a safe and compliant retail space. You will be instrumental in protecting the company's profitability and maintaining its reputation.

Key Responsibilities

• Develop, implement, and manage comprehensive loss prevention programs and strategies.
• Investigate internal and external theft, fraud, and other security incidents.
• Monitor and analyze shrinkage data to identify trends and root causes.
• Conduct regular store audits to assess compliance with loss prevention policies and procedures.
• Train store staff on loss prevention awareness, procedures, and reporting.
• Manage and supervise a team of loss prevention officers, providing guidance and performance feedback.
• Collaborate with store management, regional managers, and law enforcement agencies.
• Oversee the implementation and maintenance of security systems, including CCTV and alarm systems.
• Develop and present reports on loss prevention activities, findings, and recommendations to senior management.
• Ensure compliance with all applicable laws and regulations related to loss prevention and investigations.

Requirements

• A minimum of 5 years of experience in retail loss prevention, security management, or law enforcement with a focus on retail crime.
• Proven track record in developing and implementing successful loss prevention strategies.
• Strong investigative skills, including interviewing and evidence collection techniques.
• Excellent understanding of retail operations and common theft methods (internal and external).
• Demonstrated leadership and team management abilities.
• Proficiency in using loss prevention technology and CCTV systems.
• Strong communication, report writing, and presentation skills.
• Ability to work flexible hours, including evenings and weekends, as required.
• A valid driver's license and willingness to travel within the Bloemfontein and Free State region.
• Relevant certifications in loss prevention or security management are a plus.

Benefits

• Our client offers a competitive salary, commensurate with experience, and a comprehensive benefits package that includes medical aid and a retirement fund.
• An annual bonus is awarded based on performance and company objectives.
• Opportunities for professional development and advancement within the organization are available.
• You will play a vital role in a key operational area, contributing directly to the company's financial health and security within the Bloemfontein region and beyond.