Retail Floor Supervisor

Arch Staffing Sa; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Arch Staffing Sa is seeking an experienced Retail Floor Supervisor to oversee daily operations on the retail floor in Gauteng, South Africa. The role involves supervising staff, scheduling shifts, training new employees, handling customer inquiries and complaints, and ensuring store standards.

The ideal candidate will have retail experience and a proven track record of meeting sales targets, with strong leadership and communication skills to maintain high levels of customer service.

Qualifications

• Strong leadership and communication skills.
• Experience in retail settings and achieving sales targets.
• Ability to train and mentor staff, manage shifts and handle customer inquiries.

Responsibilities

• Oversee daily retail floor operations and supervise staff.
• Schedule shifts and train new employees.
• Manage customer inquiries and resolve complaints.
• Monitor inventory levels and assist with merchandising and promotions.

Skills

Leadership

Customer service

Communication

Sales targets

Tools

POS systems

Job description

We are seeking a motivated and experienced individual to oversee daily operations on the retail floor. The successful candidate will be responsible for managing staff, ensuring exceptional customer service, and maintaining store standards. Key responsibilities include supervising team members, scheduling shifts, training new employees, and handling customer inquiries and complaints. The Retail Floor Supervisor will also monitor inventory levels, assist with merchandising, and implement promotional displays. Strong leadership skills, effective communication, and a passion for retail are essential for this role. The ideal candidate should have previous retail experience and a proven track record of achieving sales targets.