Retail Supervisor

Arch Staffing Sa; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Arch Staffing SA in Gauteng, South Africa, is seeking a motivated Retail Supervisor to oversee daily operations, drive customer service excellence, and manage a busy store. You will lead a team of sales associates, provide coaching, and monitor performance.

Responsibilities include inventory control, visual merchandising, implementing sales strategies to hit targets, handling customer inquiries, and resolving issues to ensure a positive shopping experience.

Qualifications

• Experience in retail management or supervisory role is required.
• Proven ability to train and develop staff and provide performance feedback.
• Strong leadership and organizational skills with attention to customer excellence.

Responsibilities

• Oversee daily retail operations and ensure high level of customer service.
• Lead a team of sales associates; provide training, support and performance feedback.
• Manage inventory, maintain visual merchandising standards, and implement sales strategies to hit store targets.
• Handle customer inquiries and resolve issues to ensure a positive shopping experience.

Skills

Leadership

Customer service

Team management

Training

Communication

Organizational skills

Retail operations

Job description

We are seeking a motivated and experienced individual to oversee daily retail operations, ensuring a high level of customer service and efficient store management. The successful candidate will lead a team of sales associates, providing training, support, and performance feedback to enhance team effectiveness. Responsibilities include managing inventory, maintaining visual merchandising standards, and implementing sales strategies to achieve store targets. The Retail Supervisor will also handle customer inquiries and resolve issues, fostering a positive shopping experience. Strong leadership, communication, and organizational skills are essential, along with a proven track record in retail management. Flexibility to work varied hours, including weekends and holidays, is required.