Retail Customer Service & Merchandiser

Cashbuild; South Africa; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Cashbuild is seeking a General Assistant to deliver comprehensive customer service in-store, assist with merchandising, shelf pricing, and housekeeping within the assigned area in South Africa. The role requires flexibility to work shifts, including weekends and public holidays, and to communicate in English and the local dominant language.

Although external applications are noted, the position emphasizes safety, accuracy in labeling, and proactive stock management, with duties spanning customer

Qualifications

• Minimum Grade 10 or NQF 3 and 1 year work related experience or Grade 12 without related work experience.
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit; ability to perform basic calculations.
• Willing to work shifts, weekends and public holidays; able to work under pressure.

Responsibilities

• Provide excellent customer service and assist with queries.
• Merchandise stock and ensure planogram compliance and shelf labelling.
• Maintain housekeeping and ensure area is safe and accessible.
• Adhere to OHSA safety requirements and report discrepancies.
• Report damaged stock to Store Manager.

Skills

Communication skills

Numeracy

Education

Grade 10 / NQF 3

Grade 12

Job description

Cashbuild is seeking a General Assistant to deliver comprehensive customer service in-store, assist with merchandising, shelf pricing, and housekeeping within the assigned area in South Africa. The role requires flexibility to work shifts, including weekends and public holidays, and to communicate in English and the local dominant language.

Although external applications are noted, the position emphasizes safety, accuracy in labeling, and proactive stock management, with duties spanning customer