Retail Customer Service & Merchandising Assistant

Cashbuild; Brits; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Cashbuild in Brits (Lethlabile) is seeking a General Assistant (Internal Applications Only). You will deliver frontline customer service, merchandise stock, label prices, and maintain tidy shelves in your designated area.

You will work with a team, follow store layout plans, handle cashier duties as needed, and adhere to OHSA safety rules. The role requires flexibility for shifts, weekends, and holidays.

Qualifications

• Minimum Grade 10 or NQF 3 and 1 year work related experience, or Grade 12 without related work experience.
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays.
• Must be able to work under pressure.

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
• Safety (OHSA) compliance within area of responsibility
• Ensure area of responsibility stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager
• Report damaged stock within area of responsibility to Store Manager

Skills

Communication

Numeracy

English Proficiency

Shift Work

Pressure Handling

Work Eligibility

Education

Grade 10 or NQF 3 with 1 year experience

Grade 12 with no related experience

Job description

Cashbuild in Brits (Lethlabile) is seeking a General Assistant (Internal Applications Only). You will deliver frontline customer service, merchandise stock, label prices, and maintain tidy shelves in your designated area.

You will work with a team, follow store layout plans, handle cashier duties as needed, and adhere to OHSA safety rules. The role requires flexibility for shifts, weekends, and holidays.