Retail Credit Lending Team Lead — Growth & Risk

Absa Group; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Absa Bank Limited is seeking a capable leader to implement and execute operational plans for Retail Credit Lending, coaching a team to deliver high-quality risk reviews and admin tasks, and driving process improvements. You will monitor staff performance, mentor and develop your team while aligning with strategic objectives.

The role emphasizes people management, stakeholder engagement, and performance against efficiency targets while upholding compliance with control requirements and quality

Qualifications

• Coach, mentor and manage team members toward driving business objectives.
• Engage internal and external stakeholders to ensure customer satisfaction.
• Ensure team performance against business, efficiency and continuous improvement targets.
• Ensure adherence to control and compliance requirements and quality standards.

Responsibilities

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction
• Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes
• Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Skills

People Management

Stakeholder Management

Business Performance

Compliance and Risk Management

Administration

Education

Bachelor's Degree in Business/Commerce/Management

Job description

Absa Bank Limited is seeking a capable leader to implement and execute operational plans for Retail Credit Lending, coaching a team to deliver high-quality risk reviews and admin tasks, and driving process improvements. You will monitor staff performance, mentor and develop your team while aligning with strategic objectives.

The role emphasizes people management, stakeholder engagement, and performance against efficiency targets while upholding compliance with control requirements and quality