Team Manager Credit Lending

Absa Group; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Absa Bank Limited is seeking a capable leader to implement and execute operational plans for Retail Credit Lending, coaching a team to deliver high-quality risk reviews and admin tasks, and driving process improvements. You will monitor staff performance, mentor and develop your team while aligning with strategic objectives.

The role emphasizes people management, stakeholder engagement, and performance against efficiency targets while upholding compliance with control requirements and quality

Qualifications

• Coach, mentor and manage team members toward driving business objectives.
• Engage internal and external stakeholders to ensure customer satisfaction.
• Ensure team performance against business, efficiency and continuous improvement targets.
• Ensure adherence to control and compliance requirements and quality standards.

Responsibilities

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction
• Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes
• Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Skills

People Management

Stakeholder Management

Business Performance

Compliance and Risk Management

Administration

Education

Bachelor's Degree in Business/Commerce/Management

Job description

Empowering Africa's tomorrow, together...one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To implement and execute the operational plans for Retail Credit Lending through monitoring and ensuring that quality risk reviews/assessments are performed by the reporting staff within their own mandates and / or administrative tasks of high standards are performed.
To develop, coach and manage the activities of staff to ensure that performance objectives are met.
To manage effective resource management by means of Salesforce/Dialer/ Debt Manager and continuously initiate process improvements and optimization.

Job Description

People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development

Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction

Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes

Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards

Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised