Retail Cashier & Customer Experience Specialist

VKB Agriculture; Noord-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

VKB Group is seeking a customer‑focused cashier for its retail branch in South Africa. The role involves processing customer transactions accurately, handling cash, and providing friendly service to ensure smooth daily operations.

Ideal candidates have Grade 12 or NQF 4, with prior cash handling or retail experience. Strong numerical and administrative skills are essential for maintaining records and supporting the team in a fast-paced environment.

Qualifications

• Grade 12 / NQF 4.
• Previous cashier, retail or customer service experience preferred.
• Strong numerical accuracy and attention to detail.
• Computer literacy and MS Office proficiency.
• Cash handling and transaction processing.
• Ability to maintain accurate records and documentation.

Responsibilities

• Process customer transactions accurately and efficiently.
• Perform paypoint sales activities.
• Deliver professional customer service.
• Receive and allocate customer payments.
• Process card payments and related back-office administration.
• Reconcile and manage daily cash and cheque transactions.
• Complete daily banking requirements.
• Maintain accurate records and documentation.
• Perform daily administrative duties.
• Adhere to security and loss control procedures.
• Support branch operations and customer service objectives.
• Maintain a clean, organised, and professional work environment.

Skills

Computer literacy

Microsoft Office proficiency

Customer service skills

Cash handling and transaction handling

Administrative skills

Sales support

Numerical aptitude

Conflict resolution

Accurate record keeping

Education

Grade 12 / NQF 4

Job description

VKB Group is seeking a customer‑focused cashier for its retail branch in South Africa. The role involves processing customer transactions accurately, handling cash, and providing friendly service to ensure smooth daily operations.

Ideal candidates have Grade 12 or NQF 4, with prior cash handling or retail experience. Strong numerical and administrative skills are essential for maintaining records and supporting the team in a fast-paced environment.