Retail Cashier & Customer Experience Champion

Clicks Group Limited

Madibeng Local Municipality

On-site

ZAR 110,000 - 170,000

Full time

14 days+

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Job summary

Clicks Group is seeking a dedicated retail associate in Gauteng to execute point-of-sale activities efficiently, scan merchandise, and handle payments with accuracy. You will promote the Clicks clubcard, enroll members, and communicate promotions to drive sales while delivering friendly, professional service.

You will also maintain store standards, assist with merchandising, and stay informed about products and promotions to assist customers effectively.

Qualifications

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Responsibilities

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.