Retail Cashier & Customer Experience Pro

Clicks Group Limited; South Africa; On-site; ZAR 85,000 - 100,000; Full time

Job summary

Clicks Group Limited is looking for a Shop Assistant / Cashier in South Africa. This role focuses on delivering exceptional customer service through efficient point of sale operations, accurate cash handling, and proactive customer engagement.

The ideal candidate should have experience in retail or FMCG environments and a background in maths and English at the Grade 12 level. You'll be expected to promote the Clicks clubcard and ensure all merchandising standards are met in a fast-paced retail environment.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Efficiently execute all operational activities at the point of sale.
• Maintain high levels of accuracy when scanning merchandise and collecting payment.
• Ensure the safe handling of cash at all times.
• Proactively promote the Clicks' clubcard and enroll new members.
• Make customers aware of promotions to positively affect sales.
• Deliver superior customer service as a brand ambassador.
• Execute and maintain merchandising and housekeeping duties.
• Support the Group's vision as the customer's first choice.
• Maintain updated knowledge on products and promotions.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Maths 50% and English 50% at Grade 12 level

Job description

Clicks Group Limited is looking for a Shop Assistant / Cashier in South Africa. This role focuses on delivering exceptional customer service through efficient point of sale operations, accurate cash handling, and proactive customer engagement.

The ideal candidate should have experience in retail or FMCG environments and a background in maths and English at the Grade 12 level. You'll be expected to promote the Clicks clubcard and ensure all merchandising standards are met in a fast-paced retail environment.