Retail Cashier & Customer Experience Specialist

Clicks Group Limited

Vryburg

On-site

ZAR 78,000 - 112,000

Full time

14 days+

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Job summary

Clicks Group is seeking a permanent, in-store team member in Vryburg to efficiently execute point-of-sale operations and merchandising tasks, ensuring accurate cash handling and clubcard enrollment. You will promote promotions and deliver superior customer service as a brand ambassador.

Desirable: basic maths, FMCG familiarity, and stock management knowledge, with a focus on customer satisfaction and meeting promotional targets.

Qualifications

Basic maths calculations.
Retail/FMCG background and understanding of merchandising and promotions principles.
Understanding of stock management procedures.
Knowledge of customer service excellence.

Responsibilities

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.