Retail Cashier & Guest Experience Specialist

Clicks Group Limited; Alberton; In loco; ZAR 89.000 - 134.000; Tempo pieno

Descrizione del lavoro

Clicks Group in Alberton is seeking a store operations/retail associate to perform cash handling, POS transactions and clubcard enrollment with a focus on accuracy and customer service. You will promote promotions, assist customers and maintain merchandise standards across shifts.

The role requires basic maths and English at Grade 12, with a retail/FMCG background preferred. Join a team dedicated to delivering service excellence and positive customer experiences.

Competenze

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Mansioni

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers 'feel good and pay less'.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Conoscenze

Planning and organising

Problem solving

Customer orientation

Relating and networking

Instructions and procedures

Delivering results

Teamwork

Persuading and influencing

Coping with pressure

Formazione

Maths and English Grade 12

Descrizione del lavoro

Clicks Group in Alberton is seeking a store operations/retail associate to perform cash handling, POS transactions and clubcard enrollment with a focus on accuracy and customer service. You will promote promotions, assist customers and maintain merchandise standards across shifts.

The role requires basic maths and English at Grade 12, with a retail/FMCG background preferred. Join a team dedicated to delivering service excellence and positive customer experiences.