Retail Cashier & Customer Experience Champion

Clicks Group Limited; Centurion; Sur place; ZAR 110 000 - 170 000; Plein temps

Résumé du poste

Clicks Group Limited is seeking a Shop Assistant / Cashier to deliver fast, friendly service at the point of sale in Centurion. You will handle cash, scan merchandise, and promote the Clicks clubcard to grow membership while ensuring accuracy and promotions compliance.

The role emphasizes customer experience, stock merchandising, and adherence to store standards to support the company's vision as a leading health and beauty retailer.

Qualifications

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Responsabilités

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group's vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Connaissances

Planning

Organising

Problem-solving

Customer orientation

Relating Networking

Following procedures

Delivering results

People skills

Persuading & influencing

Coping with pressure

Retail experience

Formation

Grade 12 Maths 50% and English 50%

Description du poste

Clicks Group Limited is seeking a Shop Assistant / Cashier to deliver fast, friendly service at the point of sale in Centurion. You will handle cash, scan merchandise, and promote the Clicks clubcard to grow membership while ensuring accuracy and promotions compliance.

The role emphasizes customer experience, stock merchandising, and adherence to store standards to support the company's vision as a leading health and beauty retailer.