Retail Branch Leader | Sales Growth & Customer Experience

Hewitt Colenbrander Recruitment; Gauteng; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Hewitt Colenbrander Recruitment in South Africa seeks a customer-focused retail administrator to support store operations and sales objectives. You will greet customers, assist with product selection, provide quotes, and process refunds while maintaining daily stock records and handling debtor and billing tasks.

The role emphasizes strong sales skills, persuasiveness, leadership, and professional conduct. You will report to HR and coordinate with HO for expense claims and attendance submission.

Qualifications

• Excellent sales skills with proven track record.
• Persuasive, persistent and result driven.
• Leadership skills.
• Professional and mature individual.

Responsibilities

• Track branch sales goals in Rand terms for sales reps.
• Monitor sales per unit and maintain ongoing interaction with reps.
• Greet clients entering the store.
• Assist clients in locating products.
• Provide product advice and guidance.
• Provide quotes on goods.
• Process customer refunds.
• Address client concerns.
• Maintain daily GRN/GRV stock records for BPZ JHB.
• Assist with debtors reconciliation and payment allocations.
• Handle billing and banking for scrap and warranties.
• Submit expense claims to HO promptly for reimbursement.
• Submit attendance register to HR.

Skills

Excellent sales

Persuasive

Leadership

Professional conduct

Job description

Hewitt Colenbrander Recruitment in South Africa seeks a customer-focused retail administrator to support store operations and sales objectives. You will greet customers, assist with product selection, provide quotes, and process refunds while maintaining daily stock records and handling debtor and billing tasks.

The role emphasizes strong sales skills, persuasiveness, leadership, and professional conduct. You will report to HR and coordinate with HO for expense claims and attendance submission.