Retail Branch Growth Leader

Sanlam; Durban; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career advancement opportunities

Ongoing training and development

Job summary

Sanlam Retail Mass is seeking a Branch Manager in Durban to grow customer base and revenue by shaping the branch strategy and leading a team of Sales Consultants. You will drive service excellence, ensure compliance, and manage day-to-day branch operations.

Ideal candidates bring 5+ years in financial services with leadership experience, and strong people management, planning, and stakeholder engagement skills. CPD and regulatory requirements are essential.

Qualifications

• Experience leading branch sales and service delivery.
• Strong knowledge of compliance and risk management in financial services.
• Proven ability to manage people and performance.
• Experience in wealth management industry is a plus.

Responsibilities

• Grow customer base and revenue by executing the branch strategy.
• Guide and standardise activities of Sales Consultants in the branch.
• Lead a service delivery culture to optimise client experience.
• Plan and report sales and service activities monthly.

Skills

Leadership

Sales

Customer relationship management

Staff development

Strategic planning

Education

Matric (Grade 12)

RE1 and RE5

Job description

Sanlam Retail Mass is seeking a Branch Manager in Durban to grow customer base and revenue by shaping the branch strategy and leading a team of Sales Consultants. You will drive service excellence, ensure compliance, and manage day-to-day branch operations.

Ideal candidates bring 5+ years in financial services with leadership experience, and strong people management, planning, and stakeholder engagement skills. CPD and regulatory requirements are essential.