Retail Assistant Store Manager - Bayside

Pro Select Consulting; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pro Select Consulting is seeking an energetic Assistant Store Manager for Bayside Mall to guide daily operations, drive sales and elevate customer service. The role emphasizes training, performance management, and stock control to meet store targets.

Candidate must have a minimum of 2 years in an Assistant Store Management role, with preference for Employment Equity candidates in alignment with the company's plan. On-site position at Bayside Mall.

Qualifications

• Minimum of 2 years experience in an Assistant Store Management role.
• Preference will be given to Employment Equity candidates in line with the company's plan.

Responsibilities

• Guide store day-to-day activities to surpass targets and elevate customer service.
• Identify training and coaching needs to develop store team and manage performance.
• Recruit, administer, and manage performance per company policies.
• Implement customer experience processes to ensure adherence to policies and standards.
• Enforce compliance through defined processes and checks.
• Explore opportunities to boost sales and enhance brand awareness.
• Provide feedback on product performance to support centre to drive sales.
• Collaborate with management on operational action plans, sales and expenditure.
• Authorize write-offs, recalls, returns and manage stock effectively.
• Maintain stockroom upkeep and manage stock levels to mitigate risk.
• Receive, merchandise and replenish floor to drive sales objectives.
• Lead the store team to achieve KPIs and align with strategic direction.

Job description

ASSISTANT STORE MANAGER - BAYSIDE MALL

Our client is actively seeking an energetic and enterprising Assistant Store Manager to become a valuable addition to their team. Your main responsibilities will be to guide and oversee the store's day-to-day activities, aiming to surpass store targets, foster innovative initiatives, and elevate customer service standards to meet and exceed overall objectives.

Key Responsibilities

• Assist store team development by identifying training and coaching needs, emphasizing talent management and succession planning.
• Assist to Recruit, administer, and manage performance in alignment with company policies and procedures.
• Implement customer experience processes to ensure adherence to policies and procedures, encompassing business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
• Enforce overall compliance by conducting thorough compliance checks through defined processes.
• Explore and propose new opportunities to boost sales and enhance brand awareness.
• Provide feedback on in-store product performance to the support centre, contributing to sales improvement.
• Collaborate with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.
• Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management.
• Maintain the stockroom's overall upkeep to meet housekeeping standards.
• Manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
• Accurately receive, unpack, merchandise, and replenish the sales floor to drive sales objectives.
• Assist to lead and drive the store team to achieve store KPIs and operational strategy, aligning with company values.

ONLY Candidates with a Minimum of 2 Years Experience in an Assistant Store Management role.

Preference will be given to suitably qualified Employment Equity candidates, in line with the company's Employment Equity plan.