Assistant Store Manager Miladys Fountains Mall

Mr Price Group Careers; Oos-Kaap; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Mr Price Group is seeking an Assistant Store Manager for Miladys at Fountains Mall in the Eastern Cape. You will lead daily operations, drive sales targets and uphold customer service standards.

The role covers stock management, inventory controls, store compliance, and staff coaching. You will partner with management to deliver KPI results and implement local marketing and promotions.

Qualifications

• Grade: 12
• 3 Years’ experience in an Assistant Store or Store Managerial position.
• Retail trade.

Responsibilities

• Manage stock receiving, unpacking and replenishment to keep floor stocked.
• Monitor stock levels through counts and action plans to reduce loss.
• Maintain stockroom housekeeping and authorize write-offs and returns.
• Analyse sales and profitability reports to drive action plans and control store expenditure.
• Review in-store product performance and provide feedback to support centre.
• Identify opportunities to boost sales and brand awareness through local events and campaigns.
• Conduct compliance checks (admin, audits, POS, health & safety) to enforce policies.

Skills

Retail leadership

Stock management

Customer service

Team development

Compliance audits

Education

Grade 12

Job description

Assistant Store Manager Miladys Fountains Mall

Eastern Cape, South Africa

Job Description

We’re looking for a strong, vibrant and self-disciplined Assistant Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Stock Management

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.
• Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).
• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

‘Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.’

Qualifications

• Grade: 12
• 3 Years’ experience in an Assistant Store or Store Managerial position.
• Retail trade.