Retail Store Assistant Manager

Placements24; Vereeniging; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Staff discounts

Medical aid

Provident fund

Training opportunities

Job summary

Placements24 in Vereeniging, Gauteng, is seeking an experienced Retail Store Assistant Manager to support the Store Manager in overseeing daily operations, driving sales and ensuring top customer service. The role blends in-store leadership with occasional remote administrative tasks.

The ideal candidate has a background in retail management, strong leadership, and a passion for engaging customers. Hybrid requirements may apply, with presence needed for key operational periods.

Qualifications

• Minimum of 3 years of experience in retail management or a supervisory role.
• Proven ability to lead and motivate a team.
• Strong understanding of retail operations, sales strategies, and customer service best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in POS systems and general computer applications.

Responsibilities

• Assist the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
• Supervise and motivate the retail team, providing guidance and training.
• Ensure the store meets sales and performance targets.
• Oversee inventory management, including stock control, receiving, and replenishment.
• Maintain high standards of visual merchandising and store presentation.
• Handle customer inquiries, feedback, and complaints effectively.
• Process transactions accurately and manage cash handling procedures.
• Implement and enforce company policies and procedures.
• Assist in the recruitment, onboarding, and development of store staff.
• Contribute to a positive and productive work environment.

Skills

Retail management

Team leadership

Customer service

Communication skills

Education

High school diploma

Tertiary education beneficial

Tools

POS systems

Computer applications

Job description

About the Role

Our client is seeking an experienced and motivated Retail Store Assistant Manager to support the Store Manager in overseeing operations at their bustling location in Vereeniging, Gauteng . This role is essential for ensuring the store runs efficiently, maintains high customer service standards, and achieves its sales targets. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for customer engagement. You will be instrumental in managing staff, overseeing daily operations, ensuring inventory accuracy, and creating a positive shopping environment for customers. This hybrid role requires presence in the store for key operational needs, with potential for remote administrative tasks. We are looking for a dedicated professional ready to contribute to the success of our client's retail presence in Vereeniging .

Key Responsibilities

• Assist the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
• Supervise and motivate the retail team, providing guidance and training.
• Ensure the store meets sales and performance targets.
• Oversee inventory management, including stock control, receiving, and replenishment.
• Maintain high standards of visual merchandising and store presentation.
• Handle customer inquiries, feedback, and complaints effectively.
• Process transactions accurately and manage cash handling procedures.
• Implement and enforce company policies and procedures.
• Assist in the recruitment, onboarding, and development of store staff.
• Contribute to a positive and productive work environment.

Requirements

• Minimum of 3 years of experience in retail management or a supervisory role.
• Proven ability to lead and motivate a team.
• Strong understanding of retail operations, sales strategies, and customer service best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in POS systems and general computer applications.
• Flexibility to work varying shifts, including weekends and holidays.
• High school diploma or equivalent; relevant tertiary education is an advantage.
• Demonstrated ability to manage inventory and visual merchandising.
• A proactive approach to problem-solving and operational efficiency.
• Must be based in or able to commute to Vereeniging, Gauteng.

Benefits

Our client offers a competitive salary, along with performance-based incentives. Benefits include contributions to medical aid and a provident fund. You will receive ongoing training and development opportunities to advance your retail management career. Enjoy staff discounts on products and a supportive team environment. This role offers a dynamic work experience and the chance to make a significant impact on store performance in Vereeniging .