Retail Assistant Manager (King Williams Town)

Profile Personnel; Oos-Kaap; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Profile Personnel seeks an Assistant Manager with strong leadership to support store operations and supervise staff in a retail or hospitality setting.

The role focuses on delivering excellent customer experiences, managing stock and cash, and driving sales through effective team leadership, including shift planning and on-call duties.

Qualifications

• Grade 12 / Matric is required.
• Valid driver’s licence and own vehicle.
• 1–2 years’ supervisory or management experience.
• Retail or hospitality industry experience.
• Willingness to work long hours, weekends and public holidays.
• Strong leadership, reliability and problem-solving skills.

Responsibilities

• Support the Store Manager with daily operations and staff supervision.
• Maintain excellent customer service and store presentation.
• Oversee stock management, cash control and shift planning.
• Ensure company policies and procedures are consistently followed.
• Drive sales and operational targets through effective team leadership.
• Attend to site call-outs when required, including alarm activations at any time of day or night.

Skills

Leadership

Staff supervision

Customer service

Problem-solving

Reliability

Education

Grade 12 / Matric

Job description

Are you a strong retail or hospitality professional with leadership experience and a hands-on approach?

An exciting opportunity is available for an Assistant Manager to support store operations, supervise staff and ensure customers receive an excellent experience.

Key Responsibilities may include but are not limited to the following:

• Support the Store Manager with daily operations and staff supervision
• Maintain excellent customer service and store presentation
• Oversee stock management, cash control and shift planning
• Ensure company policies and procedures are consistently followed
• Drive sales and operational targets through effective team leadership
• Attend to site call-outs when required, including alarm activations at any time of day or night

Requirements (NON-NEGOTIABLES):

• Grade 12 / Matric
• Valid driver’s licence and own vehicle
• 1-2 years’ supervisory or management experience
• Retail or hospitality industry experience
• Willingness to work long hours, weekends and public holidays
• Strong leadership, reliability and problem-solving skills

Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days, kindly consider your application unsuccessful.