Retail Assistant Manager - Homeware Specialist

Placements24; Upington; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Staff discounts

Performance-based incentives

Career development

Job summary

Placements24 in Upington, Northern Cape, seeks an experienced Retail Assistant Manager to support store operations, lead a sales team, and deliver outstanding customer service. You will oversee staff, manage inventory, and ensure profitability through effective merchandising and customer engagement.

The role requires strong leadership, a passion for homeware/lifestyle retail, and the ability to drive sales and maintain high operational standards in a busy store environment.

Qualifications

• Previous experience in a retail supervisory or assistant management role.
• Proven ability to drive sales and meet targets.
• Strong leadership, communication, and interpersonal skills.
• Excellent knowledge of inventory management and visual merchandising principles.

Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations and staff management.
• Drive sales performance and achieve store objectives through effective team leadership.
• Ensure the highest standards of customer service are delivered consistently.
• Supervise, train, and motivate the sales team to perform at their best.
• Manage inventory effectively, including stock counts, ordering, and maintaining optimal stock levels.
• Implement and maintain visual merchandising standards to enhance product appeal.
• Handle customer inquiries, resolve complaints, and ensure customer satisfaction.
• Contribute to achieving store profitability and operational efficiency in Upington, Northern Cape.
• Ensure compliance with company policies, health, and safety regulations.
• Support the implementation of marketing and promotional activities.

Skills

Leadership

Sales targets

Customer service

Inventory management

Visual merchandising

Staff supervision

Tools

POS systems

MS Office

Job description

About the Role

Our client, a renowned retailer specializing in homeware and lifestyle products, is seeking a dedicated and experienced Retail Assistant Manager to join their team in Upington, Northern Cape . This role is crucial in supporting the Store Manager to achieve sales targets, manage store operations, and deliver outstanding customer service. You will be involved in staff supervision, inventory management, visual merchandising, and ensuring the store operates efficiently and profitably. The ideal candidate will have a strong background in retail management, a passion for home décor, and excellent leadership skills. This is a significant opportunity to advance your career in a specialized retail segment.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations and staff management.
• Drive sales performance and achieve store objectives through effective team leadership.
• Ensure the highest standards of customer service are delivered consistently.
• Supervise, train, and motivate the sales team to perform at their best.
• Manage inventory effectively, including stock counts, ordering, and maintaining optimal stock levels.
• Implement and maintain visual merchandising standards to enhance product appeal.
• Handle customer inquiries, resolve complaints, and ensure customer satisfaction.
• Contribute to achieving store profitability and operational efficiency in Upington, Northern Cape .
• Ensure compliance with company policies, health, and safety regulations.
• Support the implementation of marketing and promotional activities.

Requirements

• Previous experience in a retail supervisory or assistant management role, preferably in homeware or lifestyle retail.
• Proven ability to drive sales and meet targets.
• Strong leadership, communication, and interpersonal skills.
• Excellent knowledge of inventory management and visual merchandising principles.
• Ability to work collaboratively with a team and manage staff effectively.
• Proficiency in POS systems and basic computer applications.
• Flexible availability, including weekends and public holidays, to meet business demands in Upington, Northern Cape .
• A genuine interest in homeware and interior design.
• Strong problem-solving skills and a customer-centric approach.
• Commitment to maintaining high operational standards.

Benefits

Our client offers a competitive salary package, performance-based incentives, and opportunities for professional development and career progression. Employees benefit from staff discounts on a wide range of high-quality homeware products. We foster a supportive and team-oriented work environment.