Assistant Retail Manager - WhatJobs Direct

Placements24; Klerksdorp; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Staff discounts

Comprehensive training programs

Hybrid role with some remote admin任务

Job summary

WhatJobs Direct in Klerksdorp, North West, seeks an Assistant Retail Manager to support the Store Manager, drive sales, and deliver exceptional customer experiences in a vibrant store.

You will lead and coach staff, manage inventory, and uphold store standards, while participating in flexible, hybrid work arrangements that include some remote administrative tasks and ongoing development opportunities in retail leadership.

Qualifications

• Experience in a retail supervisory or leadership role.
• Excellent customer service and clear communication.
• Basic understanding of retail operations and inventory management.
• Willingness to work flexible hours including weekends.

Responsibilities

• Assist the Store Manager in daily store operations and sales targets.
• Supervise and motivate retail staff to achieve results.
• Maintain high standards of customer service at all times.
• Help manage inventory, receiving, stocking, and merchandising.
• Process transactions and handle cash and card payments accurately.
• Support opening and closing procedures.
• Address customer inquiries and resolve complaints.
• Maintain store cleanliness and visual merchandising essentials.
• Participate in staff training and development activities.
• Contribute to a positive team environment.

Skills

Retail leadership

Customer service

Team collaboration

Education

High school diploma or equivalent

Tools

POS systems

Job description

About the Role

Our client, WhatJobs Direct, is seeking a motivated and customer-focused Assistant Retail Manager to support the management team in **Klerksdorp, North West**. This role is integral to ensuring the smooth operation of the store, driving sales performance, and providing an exceptional customer experience. The Assistant Manager will work closely with the Store Manager to lead the sales team, manage inventory, and uphold operational standards. This is a fantastic opportunity for an aspiring retail leader to develop their skills within a supportive environment. The **Klerksdorp** location offers a vibrant retail setting where your contributions will directly impact store success. We are looking for an individual with a strong work ethic and a passion for retail excellence.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales targets.
• Supervise and motivate retail staff, providing guidance and support.
• Ensure high standards of customer service are maintained at all times.
• Help manage inventory levels, including receiving, stocking, and merchandising.
• Process sales transactions and handle cash and card payments accurately.
• Assist in opening and closing procedures for the store.
• Address customer inquiries and resolve complaints effectively.
• Maintain store cleanliness, organization, and visual merchandising standards.
• Participate in staff training and development initiatives.
• Contribute to a positive and productive team atmosphere.

Requirements

• Previous experience in a retail supervisory or leadership role.
• Strong customer service and communication skills.
• Basic understanding of retail operations, sales, and inventory management.
• Ability to work collaboratively with a team and support store goals.
• Proficiency in using POS systems.
• Willingness to work flexible hours, including weekends and some evenings.
• A positive attitude and a strong desire to learn and grow in the retail industry in **Klerksdorp**.
• High school diploma or equivalent.
• Ability to stand for extended periods and perform light physical tasks.
• Problem-solving skills and a proactive approach to tasks.

Benefits

Our client offers a competitive salary, potential for performance-based incentives, and a clear pathway for career advancement within the retail sector. Employees benefit from staff discounts on products, comprehensive training programs, and a supportive team environment. This hybrid role allows for a balance between in-store responsibilities and opportunities for remote administrative tasks. Join us in **Klerksdorp** and be part of a growing retail success story.