Retail Assistant Manager

Placements24; Mossel Bay; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Employee discount

Career growth

Medical aid

Pension plan

Job summary

Placements24 is seeking a Retail Assistant Manager to support the store manager in Mossel Bay’s busy outlet. You will drive sales, manage stock, and maintain presentation standards while leading and motivating the team to deliver excellent customer service.

The role requires supervisory experience in retail, strong organisational skills, and the ability to work flexible shifts, including weekends and holidays.

Qualifications

• Experience in a supervisory or assistant management role within retail.
• Proven track record of delivering outstanding customer service.
• Strong understanding of retail sales principles and stock management.
• Excellent organisational skills and attention to detail.

Responsibilities

• Assist Store Manager in daily operations, including staff supervision and sales performance.
• Provide excellent customer service and address inquiries effectively.
• Support inventory management, including stock reception and merchandising.
• Keep store well-organised, clean, and visually appealing at all times.
• Assist in training and motivating the retail team to reach goals.
• Handle cash and card transactions accurately and securely.

Skills

Staff supervision

Customer service

Stock management

Team leadership

Attention to detail

Job description

About the Role

Our client is seeking an enthusiastic and capable Retail Assistant Manager to support the store manager in their busy outlet in Mossel Bay, Western Cape . This role is integral to ensuring the smooth operation of the store, fostering a positive team environment, and delivering exceptional customer service. You will play a key part in driving sales, managing inventory, and maintaining high standards of presentation within this popular retail destination in Mossel Bay . The ideal candidate will have a passion for retail and a desire to contribute to the store's success.

Key Responsibilities

• Assist the Store Manager in daily operations, including staff supervision, sales performance, and customer engagement.
• Provide excellent customer service, resolving inquiries and addressing customer needs effectively.
• Support inventory management, including receiving, stocking, and merchandising products.
• Ensure the store is well-organized, clean, and visually appealing at all times.
• Assist in training and motivating the retail team to achieve individual and store goals.
• Handle cash and credit transactions accurately and securely.

Requirements

• Previous experience in a supervisory or assistant management role within retail.
• Demonstrated ability to provide outstanding customer service.
• Good understanding of retail sales principles and stock management.
• Strong organizational skills and attention to detail.
• Ability to work effectively as part of a team and lead by example.
• Flexibility to work various shifts, including weekends and holidays, as required.

Benefits

• Competitive annual salary with potential for performance-based incentives.
• Employee discount on store merchandise.
• Opportunities for career advancement within the retail industry.
• A supportive and collaborative team environment in scenic Mossel Bay .
• Access to medical and pension fund contributions.