Assistant Store Manager - Retail

Placements24; Stellenbosch; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Bonus potential

Employee discounts

Career progression

Team culture

Job summary

Placements24 is seeking an Assistant Store Manager for a busy Stellenbosch retail location. You will support the Store Manager, supervise staff, and drive daily operations with a focus on service quality and sales targets.

The role involves inventory control, loss prevention, visual merchandising, and handling customer inquiries with professionalism. Excellent leadership, communication, and flexibility are essential for success in this role.

Qualifications

• Supervisory or management experience in retail.
• Strong leadership and team-building capabilities.
• Excellent customer service and communication skills.
• Proficiency with POS systems and inventory management.

Responsibilities

• Assist Store Manager in overseeing daily store operations and achieving sales targets.
• Supervise and motivate a team of retail associates, providing training and performance feedback.
• Ensure exceptional customer service standards are consistently met and exceeded.
• Manage inventory control, including stock receiving, processing, and loss prevention.
• Maintain store visual merchandising standards and ensure a clean, organized environment.
• Handle customer inquiries, complaints, and escalations with professionalism.

Skills

Leadership

Customer service

Team supervision

POS systems

Inventory management

Flexible hours

Problem-solving

Tools

Retail software

Job description

About the Role

Our client is seeking a motivated and experienced Assistant Store Manager to support the management team in their retail store located in the picturesque town of Stellenbosch. This role is integral to the smooth running of daily operations, focusing on customer service excellence, team leadership, and achieving sales objectives. You will work closely with the Store Manager to supervise staff, manage inventory, and ensure the store environment meets high standards. This is an excellent opportunity for an aspiring retail leader to develop their skills within a reputable brand in the heart of the Cape Winelands.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales targets.
• Supervise and motivate a team of retail associates, providing training and performance feedback.
• Ensure exceptional customer service standards are consistently met and exceeded.
• Manage inventory control, including stock receiving, processing, and loss prevention.
• Maintain store visual merchandising standards and ensure a clean, organized environment.
• Handle customer inquiries, complaints, and escalations with professionalism.

Requirements

• Previous experience in a supervisory or management role within a retail setting.
• Strong leadership and team-building capabilities.
• Excellent customer service and communication skills.
• Proficiency in POS systems and inventory management.
• Ability to work flexible hours, including weekends and holidays.
• A proactive approach to problem-solving and operational efficiency.

Benefits

• Competitive salary with potential for performance-based bonuses.
• Generous employee discounts on store merchandise.
• Opportunities for professional development and career progression within the company.
• A positive and supportive team culture in beautiful Stellenbosch.
• Exposure to all facets of retail store management.