Assistant Retail Manager

Placements24; Durban; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Employee discount

Training & development

Hybrid work arrangements

Job summary

Placements24 in Durban is seeking an energetic Assistant Retail Manager to support the Store Manager in leading day-to-day operations at the Durban branch. You will focus on team performance, customer satisfaction, and efficient store execution to meet sales targets.

Ideal candidates have 1–2 years in retail supervision, strong customer service, and the ability to lead a team. The role offers exposure to visual merchandising, stock management, and growth within a dynamic Durban retail

Qualifications

• 1-2 years of retail supervisory or assistant management experience.
• Strong customer service and communication skills.
• Proven ability to lead and motivate a team.
• Proficiency with retail operations and POS systems.
• Flexible schedule including weekends and holidays.
• Attention to detail and visual presentation passion.

Responsibilities

• Assist Store Manager in daily store operations and sales goals.
• Supervise and motivate sales staff for optimal performance.
• Handle customer service inquiries and resolve issues.
• Support inventory management including stock takes.
• Maintain visual merchandising standards to enhance product appeal.
• Ensure adherence to company policies on sales, security, and operations.

Skills

Retail supervision

Customer service

Team leadership

POS systems

Flexible schedule

Visual merchandising

Job description

About the Role

Our client is seeking an energetic and organized Assistant Retail Manager to support the Store Manager in leading operations at their Durban branch. This role is crucial in ensuring the smooth day-to-day running of the store, focusing on team performance, customer satisfaction, and operational efficiency. You will play a key part in achieving sales targets and maintaining high standards of presentation and service. This position offers a great opportunity for a motivated individual looking to grow their career in retail management within the bustling Durban commercial district.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales goals.
• Supervise and motivate sales staff, providing guidance and support to ensure optimal performance.
• Handle customer service inquiries and resolve issues to ensure a positive shopping experience.
• Support inventory management, including receiving, stocking, and conducting regular stock takes.
• Implement and maintain visual merchandising standards to enhance product appeal.
• Ensure adherence to company policies and procedures regarding sales, security, and operations.

Requirements

• 1-2 years of experience in a retail supervisory or assistant management role.
• Strong customer service and communication skills.
• Ability to effectively lead and motivate a team.
• Proficiency in retail operations and POS systems.
• Flexibility to work a varied schedule, including weekends and holidays.
• A keen eye for detail and a passion for visual presentation.

Benefits

• Competitive salary and performance-based bonuses.
• Employee discount on merchandise.
• Training and development opportunities to advance your retail career.
• A dynamic and team-oriented work environment.
• Hybrid work arrangements may be considered for specific administrative tasks.