Restaurant Training Lead & Programs Architect

Life & Brand Portfolio; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Life & Brand Portfolio is seeking a Head of Training for the Group, a senior role focused on shaping learning across our restaurant operations. The ideal candidate will lead end-to-end training programmes, develop curriculum, manage budgets, and partner with store teams to drive quality and performance.

The role requires a passion for operations, at least 5 years of relevant experience in hospitality, and the ability to travel nationally.

Qualifications

• Related experience of 5 years in hospitality/restaurant operations.
• Knowledge of and operational experience within the restaurant industry.
• Curriculum and program design experience.
• Experience delivering end-to-end learning programmes.
• Proficient in Excel and Word.
• Own transport, valid driver’s licence, and ability to travel nationally.

Responsibilities

• Promote a culture of high performance and continuous improvement that values learning and quality.
• Facilitation of different classes.
• Facilitation of practical in-store or theoretical classes.
• Writing of the course material for classes.
• Planning, scheduling and reporting of training for throughout the year.
• Includes internal and external training (sponsored training).
• New store opening training.
• Systems and procedure training with new joining managers.
• Tracking and meeting Workplace Skills Plan targets each year.
• Ensure submission takes place yearly in April.
• Maintaining all internal audit standards being measured.
• Manage and update training budget.

Skills

Training delivery

Curriculum design

End-to-end learning

Communication skills

Self-motivated

Discretion and integrity

Budget management

Education

Relevant Business or Hospitality qualification

Tools

Microsoft Excel

Microsoft Word

Micros

Job description

Life & Brand Portfolio is seeking a Head of Training for the Group, a senior role focused on shaping learning across our restaurant operations. The ideal candidate will lead end-to-end training programmes, develop curriculum, manage budgets, and partner with store teams to drive quality and performance.

The role requires a passion for operations, at least 5 years of relevant experience in hospitality, and the ability to travel nationally.