Restaurant Supervisor

Placements24; Paarl; On-site; ZAR 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary and tips

Staff discounts on food and beverages

Career development opportunities

Dynamic team environment

Exposure to Western Cape wine region

Job summary

Placements24 is seeking a motivated Restaurant Supervisor for a popular dining establishment in Paarl, Western Cape. You will oversee front-of-house operations, supervise service staff, and ensure exceptional guest experiences through high service standards.

The role requires strong leadership, excellent communication, and the ability to manage busy shifts in a vibrant wine-region setting. Join a supportive team dedicated to delivering quality food and beverage experiences.

Qualifications

• Previous experience as a Restaurant Supervisor or in a similar leadership role in hospitality.
• Strong knowledge of restaurant operations, service protocols and staff management.
• Excellent communication, interpersonal and leadership skills; able to work under pressure and multitask.
• Passion for food and beverages and delivering exceptional guest experiences in Paarl.

Responsibilities

• Supervise the service team and ensure smooth front-of-house operations.
• Train and mentor staff with ongoing coaching and feedback.
• Manage guest relations and address concerns or complaints promptly and professionally.
• Oversee reservations, seating and table management.
• Ensure health, safety and hygiene standards in the dining area.

Skills

Leadership

Communication

Problem-solving

Staff management

Customer service

Job description

About the Role

Our client is searching for a motivated and experienced Restaurant Supervisor to oversee operations at their popular dining establishment in Paarl . You will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining high standards of quality and efficiency. This role requires strong leadership skills, a passion for hospitality, and the ability to create a positive dining experience for guests in the beautiful Western Cape wine region. The ideal candidate will possess excellent communication and problem-solving abilities, thriving in a fast-paced restaurant environment.

Key Responsibilities

• Supervise and guide the restaurant service team, ensuring smooth service flow and adherence to service standards.
• Train and mentor new staff members, providing ongoing coaching and feedback.
• Manage guest relations, addressing any concerns or complaints promptly and professionally.
• Oversee table management, reservations, and seating arrangements.
• Ensure compliance with all health, safety, and hygiene regulations within the dining area.

Requirements

• Previous experience as a Restaurant Supervisor or in a similar leadership role in the hospitality industry.
• Strong knowledge of restaurant operations, including service protocols and staff management.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work effectively under pressure and handle multiple tasks simultaneously.
• A passion for food, beverages, and delivering exceptional guest experiences in Paarl .

Benefits

• Competitive salary and tips.
• Opportunities for career advancement within the hospitality group.
• Staff discounts on food and beverages.
• A supportive and dynamic team environment.
• Exposure to the vibrant culinary scene of the Western Cape .