Restaurant Supervisor: Lead Service & Guest Experience

Placements24; Stellenbosch; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Staff meals and discounts

Career advancement opportunities

Dynamic team environment

Job summary

Placements24 in Paarl is seeking a motivated Restaurant Supervisor to oversee daily restaurant operations, lead service staff, and ensure guest satisfaction. You will manage shifts, maintain high standards of service, and contribute to the overall dining experience in a fast-paced environment.

The role requires strong leadership, excellent communication, and a passion for food and beverage service, with flexibility to work evenings and weekends.

Qualifications

• Previous supervisory experience in restaurant or hospitality.
• Strong understanding of restaurant operations and customer service.
• Excellent leadership, communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Supervise restaurant staff during shifts, ensuring efficient service delivery.
• Train new employees on service standards, menu knowledge, and operational procedures.
• Manage customer relations, addressing inquiries and resolving any service issues promptly.
• Ensure compliance with health, safety, and sanitation regulations.
• Assist with inventory management and stock control for food and beverage items.

Skills

Supervisory experience

Leadership

Customer service

Communication

Flexible hours

Job description

Placements24 in Paarl is seeking a motivated Restaurant Supervisor to oversee daily restaurant operations, lead service staff, and ensure guest satisfaction. You will manage shifts, maintain high standards of service, and contribute to the overall dining experience in a fast-paced environment.

The role requires strong leadership, excellent communication, and a passion for food and beverage service, with flexibility to work evenings and weekends.