Restaurant Supervisor

Placements24; Mbombela (Nelspruit); On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Competitive pay + tips

Career advancement

Staff meals

Training opportunities

Friendly work environment

Job summary

Placements24 is seeking a Restaurant Supervisor for their popular Nelspruit location. You will oversee daily dining operations, guide the service team, and ensure guest satisfaction through top-tier service and smooth order flow from front of house to kitchen.

The role requires leadership, excellent communication, and the ability to perform under pressure in a fast-paced hospitality environment; previous supervisory experience in food and beverage is essential.

Qualifications

• Minimum of 2 years of supervisory or leadership experience in restaurant or hospitality.
• Strong leadership and motivation abilities.
• Excellent customer service and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Supervise daily restaurant operations, ensuring smooth service flow and adherence to service standards.
• Lead, train, and motivate the front-of-house team, fostering a positive and efficient work environment.
• Manage guest relations, addressing inquiries and resolving complaints to ensure guest satisfaction.
• Oversee table reservations, seating arrangements, and the efficient flow of orders to the kitchen.
• Ensure compliance with health, safety, and hygiene regulations within the restaurant.
• Assist with inventory management, stock rotation, and maintaining cleanliness of the dining area and bar.

Skills

Team leadership

Customer service

Communication

Job description

About the Role

Our client is seeking an energetic and service-driven Restaurant Supervisor to oversee daily operations and ensure exceptional dining experiences at their popular restaurant in Nelspruit . This role requires a blend of leadership, customer service excellence, and operational efficiency. You will be responsible for guiding the service team, managing guest interactions, and ensuring all standards of quality and presentation are met. Join a vibrant team dedicated to providing excellent food and service in the beautiful city of Nelspruit .

Key Responsibilities

• Supervise daily restaurant operations, ensuring smooth service flow and adherence to service standards.
• Lead, train, and motivate the front-of-house team, fostering a positive and efficient work environment.
• Manage guest relations, addressing inquiries and resolving complaints to ensure guest satisfaction.
• Oversee table reservations, seating arrangements, and the efficient flow of orders to the kitchen.
• Ensure compliance with health, safety, and hygiene regulations within the restaurant.
• Assist with inventory management, stock rotation, and maintaining cleanliness of the dining area and bar.

Requirements

• Minimum of 2 years of experience in a supervisory or leadership role within the restaurant or hospitality industry.
• Proven ability to lead and motivate a team.
• Strong knowledge of food and beverage service standards.
• Excellent customer service and problem-solving skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Good communication and interpersonal skills.

Benefits

• Competitive hourly wage with potential for tips.
• Opportunities for advancement within the company.
• Staff meals and discounts on food and beverages.
• Training and development opportunities.
• A friendly and dynamic work atmosphere in Nelspruit .