Catering Service Supervisor

Placements24; Stellenbosch; On-site; ZAR 240,000 - 300,000; Full time

Benefits offered by this job

Career advancement

Training programs

Employee discounts

Team environment

Job summary

Placements24 seeks a Catering Service Supervisor to lead the front-of-house team at events in Paarl. You will oversee service staff, coordinate with the kitchen, and ensure seamless delivery from setup to breakdown.

The role requires strong leadership, exceptional guest-focused service, and the ability to manage multiple tasks during events, including late evenings and weekends. Training and development opportunities are provided.

Qualifications

• Experience in a supervisory role within catering or hospitality.
• Understanding of food and beverage service protocols.
• Excellent leadership and communication skills.
• Ability to work under pressure and manage multiple tasks during events.
• Professional demeanor and commitment to customer service.
• Flexibility to work irregular hours, including evenings, weekends, and public holidays.

Responsibilities

• Supervise catering service staff during events.
• Coordinate with culinary team for prep and plating.
• Manage event setups, decor, and beverage stations.
• Interact with guests to ensure a positive dining experience.
• Maintain cleanliness and presentation standards.
• Train and mentor service staff.
• Manage inventory of service equipment and supplies.

Skills

Leadership

Communication

Problem solving

Staff management

Guest service

Flexibility

Job description

About the Role

Our client is seeking a motivated and experienced Catering Service Supervisor to lead their front-of-house team in Paarl . This role is responsible for overseeing the successful execution of catering services during events, ensuring exceptional guest experiences and maintaining the highest standards of professionalism and efficiency. You will manage the service staff, coordinate with the kitchen, handle guest inquiries, and ensure that all events run smoothly from setup to breakdown. This position requires strong leadership skills, a keen eye for detail, and a passion for delivering outstanding hospitality.

Key Responsibilities

• Supervise and direct catering service staff during events, ensuring efficient and professional service delivery.
• Coordinate with the culinary team to ensure timely and accurate preparation and plating of food.
• Manage event setups, including table arrangements, decor, and beverage stations, according to client specifications.
• Interact with guests, addressing their needs and ensuring a positive dining experience.
• Maintain cleanliness and presentation standards throughout the event venue.
• Train and mentor service staff, upholding company standards for service excellence.
• Manage inventory of service equipment and supplies, reporting any needs.

Requirements

• Previous experience in a supervisory role within the catering or hospitality industry .
• Strong understanding of food and beverage service protocols and etiquette.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work under pressure and manage multiple tasks effectively during events.
• A professional demeanor and a commitment to providing outstanding customer service.
• Flexibility to work irregular hours, including evenings, weekends, and public holidays.

Benefits

• Competitive annual salary.
• Opportunities for career advancement within a growing company.
• Training and development programs.
• Employee discounts and perks.
• A positive and dynamic team environment.