Lead Restaurant Service & Guest Experience

Placements24; Paarl; On-site; ZAR 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary and tips

Staff discounts on food and beverages

Career development opportunities

Dynamic team environment

Exposure to Western Cape wine region

Job summary

Placements24 is seeking a motivated Restaurant Supervisor for a popular dining establishment in Paarl, Western Cape. You will oversee front-of-house operations, supervise service staff, and ensure exceptional guest experiences through high service standards.

The role requires strong leadership, excellent communication, and the ability to manage busy shifts in a vibrant wine-region setting. Join a supportive team dedicated to delivering quality food and beverage experiences.

Qualifications

• Previous experience as a Restaurant Supervisor or in a similar leadership role in hospitality.
• Strong knowledge of restaurant operations, service protocols and staff management.
• Excellent communication, interpersonal and leadership skills; able to work under pressure and multitask.
• Passion for food and beverages and delivering exceptional guest experiences in Paarl.

Responsibilities

• Supervise the service team and ensure smooth front-of-house operations.
• Train and mentor staff with ongoing coaching and feedback.
• Manage guest relations and address concerns or complaints promptly and professionally.
• Oversee reservations, seating and table management.
• Ensure health, safety and hygiene standards in the dining area.

Skills

Leadership

Communication

Problem-solving

Staff management

Customer service

Job description

Placements24 is seeking a motivated Restaurant Supervisor for a popular dining establishment in Paarl, Western Cape. You will oversee front-of-house operations, supervise service staff, and ensure exceptional guest experiences through high service standards.

The role requires strong leadership, excellent communication, and the ability to manage busy shifts in a vibrant wine-region setting. Join a supportive team dedicated to delivering quality food and beverage experiences.