Restaurant Manager: Trainee to Leader Path

TradeOn; Kraaifontein; On-site; ZAR 360,000 - 520,000; Full time

Job summary

TradeOn in the Western Cape, Kraaifontein region, seeks an experienced Restaurant Manager to begin with 6 months of structured training at KFC Kraaifontein, before assuming full RM responsibilities across Cape Town area restaurants, while upholding brand standards.

You will lead shifts, manage costs, uphold CHAMPS standards, coach teams, develop people, and drive customer satisfaction while fostering growth and succession within your restaurants; this role offers a clear career path from Trainee

Qualifications

• Minimum: Grade 12 / Matric.
• Essential: 5 years supervisory experience with proven ability to lead large teams and manage multiple shifts.
• Passion for coaching, mentoring, and succession planning to foster growth and leadership within your teams.
• Ability to interpret P&L statements, manage budgets, control labour, food costs, and other controllables.
• Proficient with MS Outlook and MS Office tools (Word, Excel and PowerPoint) at beginner level.
• Good understanding of CHAMPS, food safety, health & safety compliance, and operational excellence in a high-volume environment.
• Good numeracy and problem-solving skills with the ability to interpret and act on reports.
• Willingness to work shifts, evenings, weekends and public holidays in line with business needs.
• Flexibility to work at any Restaurant within region based on business needs.

Responsibilities

• Train and coach team members to strengthen skills and growth.
• Provide regular feedback, recognition, and performance coaching.
• Lead by example and foster a culture of respect, teamwork and accountability.
• Ensure CHAMPS standards and high customer satisfaction.
• Forecast and schedule staff to balance costs and meet needs.
• Maintain safety, health, and hygiene compliance.
• Drive customer-first culture and resolve complaints promptly.
• Manage daily ops to grow sales and profits.
• Control food, packaging, and staffing costs within budget.

Skills

Leadership

Coaching

People development

Customer service

Problem solving

Time management

Education

Grade 12 / Matric

Tools

MS Outlook

MS Excel

MS PowerPoint

Job description

TradeOn in the Western Cape, Kraaifontein region, seeks an experienced Restaurant Manager to begin with 6 months of structured training at KFC Kraaifontein, before assuming full RM responsibilities across Cape Town area restaurants, while upholding brand standards.

You will lead shifts, manage costs, uphold CHAMPS standards, coach teams, develop people, and drive customer satisfaction while fostering growth and succession within your restaurants; this role offers a clear career path from Trainee