Restaurant Manager - Fine Dining

Placements24; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Medical aid

Provident fund

Career growth opportunities

Job summary

Placements24 is seeking an experienced Restaurant Manager for a renowned fine dining establishment in Sandton, Gauteng. You will lead all front-of-house operations, supervise staff, ensure exceptional guest service, and drive profitability.

A hands-on leader with deep hospitality knowledge will excel in this role. The ideal candidate will have strong wine and F&B operations expertise, strategic guest relationship skills, and the ability to thrive in a fast-paced, high-pressure environment.

Qualifications

• Minimum 6 years in restaurant management, preferably fine dining.
• Strong leadership and staff supervision abilities.
• Knowledge of wine, F&B operations, and service etiquette.
• Excellent communication and problem-solving skills.
• Experience with budgeting, P&L, and cost control.

Responsibilities

• Oversee daily restaurant operations and service delivery.
• Recruit, train, schedule, and manage front-of-house staff.
• Develop strategies to enhance guest satisfaction and loyalty.
• Manage inventory and costs to optimize profitability.
• Ensure health, safety, and hygiene compliance.
• Collaborate with Head Chef on menu and presentation.
• Handle guest feedback and resolve issues promptly.
• Manage reservations and seating flow.
• Monitor sales and profitability and adjust actions as needed.

Skills

Leadership

Staff management

Customer service

Communication

Problem-solving

Financial acumen

Education

Hospitality Management qualification

Job description

About the Role

Our client is looking for an experienced and charismatic Restaurant Manager to lead operations at a renowned fine dining establishment in Sandton, Gauteng . This is a leadership position requiring a hands‑on approach, exceptional customer service skills, and a deep understanding of restaurant operations. The successful candidate will be responsible for managing all aspects of the dining room, including staff supervision, guest relations, inventory control, and financial performance. You will play a crucial role in maintaining the restaurant's reputation for excellence and ensuring a consistently high‑quality dining experience for every guest. We seek an individual with a passion for food, wine, and impeccable service, who can inspire a team and drive business success in a competitive market.

Key Responsibilities

• Oversee daily restaurant operations, ensuring smooth and efficient service delivery.
• Recruit, train, schedule, and manage front‑of‑house staff to maintain high performance standards.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Manage inventory, including food and beverage, and control costs to optimize profitability.
• Ensure compliance with health, safety, and hygiene regulations.
• Collaborate with the Head Chef on menu development and presentation.
• Handle customer feedback, complaints, and resolve issues promptly and professionally.
• Manage reservations and table assignments to maximize seating capacity and flow.
• Monitor financial performance, including sales, costs, and profitability, and implement corrective actions as needed.

Requirements

• Minimum of 6 years of progressive experience in restaurant management, preferably in fine dining.
• Proven leadership abilities with experience managing diverse teams.
• Strong knowledge of food and beverage operations, wine pairings, and service etiquette.
• Excellent communication, interpersonal, and problem‑solving skills.
• Financial acumen with experience in budgeting, P&L management, and cost control.
• Ability to work under pressure and adapt to changing demands in a fast‑paced environment.
• Must be available to work flexible hours, including nights, weekends, and public holidays.
• A relevant qualification in Hospitality Management or a related field is advantageous.
• A genuine passion for hospitality and delivering exceptional guest experiences.

Benefits

• This position offers a competitive salary, performance‑based bonuses, and a comprehensive benefits package including medical aid and provident fund.
• Opportunities for professional growth and advancement within a highly respected culinary group are abundant.
• The role is based in the upscale business hub of Sandton, Gauteng , providing a dynamic and rewarding work environment.
• Join a team dedicated to culinary excellence and impeccable service, where your contributions to guest satisfaction and operational efficiency will be highly valued and recognized.