Restaurant Manager

Gcsolar; South Africa; On-site; ZAR 420,000 - 680,000; Full time

Job summary

Cape Joy is seeking an experienced, hands-on Restaurant Manager to lead operations at our Klapmuts estate in the Western Cape. The ideal candidate will drive profitability, elevate guest experiences, and uphold operational excellence across all facets of restaurant operations.

The role requires 5+ years of restaurant management, with at least 3 years in a senior or GM capacity within fine dining or luxury hospitality, and strong skills in budgeting, POS systems, and regulatory compliance.

Qualifications

• Matric required with hospitality knowledge preferred.
• 5+ years restaurant management experience in fine dining or luxury hospitality.
• Experience developing SOPs and ensuring regulatory compliance (food safety, liquor, OHS).
• Strong financial acumen with budgeting, cost control and P&L management.

Responsibilities

• Oversee daily service and opening/closing procedures, ensuring operational excellence.
• Develop, implement and improve SOPs while maintaining compliance with food safety, liquor licensing, health & safety and labour laws.
• Recruit, train and mentor a high-performing team with strong scheduling and performance reviews.
• Deliver memorable, brand-aligned dining experiences and foster guest loyalty.
• Manage budgets, control food and labour costs, analyse reports, and drive revenue through promotions.
• Oversee stock ordering, receiving, supplier relationships and regular audits to minimise waste.
• Support marketing initiatives, events and menu engineering to identify new revenue opportunities.

Skills

Leadership

P&L management

Budgeting

Guest experience

SOP development

Team management

Communication

Regulatory compliance

POS systems

Inventory management

Education

Grade 12 (Matric)

Hospitality management qualification

Tools

ZOHO

Inventory software

Microsoft Office

POS systems

Job description

Klapmuts, South Africa

• Province: Western Cape
• Country: South Africa
• Postal Code: 7625

Job Description

Cape Joy is seeking an experienced, hands‑on Restaurant Manager to lead operations at our Klapmuts estate. This role is for a leader who can drive profitability, elevate guest experiences, and uphold operational excellence across the full scope of restaurant operation.

Requirements

Grade 12 (Matric); Hospitality Management qualification advantageous.

5+ years’ restaurant management experience, with at least 3 years in a senior or GM role within fine dining or luxury hospitality.

Proven experience developing and managing SOP's and ensuring regulatory compliance (food safety, liquor, labour, OHS).

Strong financial acumen with experience in budgeting, cost control, and P&L management.

Proficient in POS systems, inventory software, ZOHO system and Microsoft Office.

Excellent leadership, coaching, and communication skills.

Must be available to work evenings, weekends, and public holidays.

Key Responsibilities

Operations & SOP's: Oversee daily service, manage opening/closing procedures, and ensure seamless operations. Develop, implement, and continuously improve Standard Operating Procedures (SOP's) while ensuring full compliance with food safety, liquor licensing, health & safety, and labour legislation.

Leadership: Recruit, train, and mentor a high-performing team. Manage scheduling, performance reviews, and foster a culture of accountability and continuous improvement.

Guest Experience: Deliver memorable, brand‑aligned dining experiences. Build guest loyalty and resolve concerns professionally.

Financial Performance: Manage budgets, control food and labour costs, analyse financial reports, and drive revenue through promotions and operational efficiencies.

Inventory & Procurement: Oversee stock ordering, receiving, and supplier relationships. Conduct regular audits to minimise waste and maintain stock integrity.

Business Growth: Support marketing initiatives, events, and menu engineering. Monitor industry trends to identify new revenue opportunities.