RESTAURANT MANAGER

Work Africa; Oos-Kaap; Vor Ort; ZAR 111.600 - 133.920; Vollzeit

Zusammenfassung

Work Africa in East London is seeking a seasoned Restaurant Manager to oversee daily operations, lead by example, and deliver outstanding customer service in a fast-paced hospitality environment.

You must have 2-5 years in restaurant management, be proficient with MS Office, stock purchasing and control, and possess strong English communication and leadership skills; willingness to work flexible hours, including weekends and holidays.

Qualifikationen

• Minimum of 2-5 years' experience in a Restaurant/Hospitality Management role.
• Previous experience using IQ Retail will be beneficial
• Proficient in Microsoft Office
• Experience in stock purchasing, stock control, and inventory management.
• Excellent verbal and written communication skills in English.
• Strong leadership skills with the ability to lead by example.
• Hands-on management style with a proactive approach and strong sense of urgency.
• Self-motivated with the ability to manage priorities independently.
• Outstanding customer service and relationship-building skills.

Aufgaben

• Manage the day-to-day operations of the restaurant.
• Lead, motivate, and develop staff by setting a positive example.
• Deliver exceptional customer service and build strong customer relationships.
• Ensure efficient service delivery with a strong sense of urgency during busy trading periods.
• Manage stock purchasing, stock control, and inventory levels.
• Monitor food and beverage costs while minimizing wastage.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle customer queries and complaints professionally and efficiently.
• Prepare staff rosters and oversee daily staffing requirements.
• Ensure the restaurant maintains a clean, organized, and welcoming environment.
• Drive sales by implementing creative ideas and promotions to enhance the customer experience.
• Perform administrative duties
• Creative thinker who enjoys contributing new ideas to improve operations and customer satisfaction.
• Ability to remain calm and effective in a fast-paced environment.

Kenntnisse

Restaurant management

Leadership

Customer service

Stock management

English communication

Tools

IQ Retail

Jobbeschreibung

RESTAURANT MANAGER/EAST LONDON – will suit residents staying in Greenfields/Sunny ridge area. Must have a valid code 08 Driver’s license, and own reliable transport. This position would suit an experienced hospitality professional who enjoys being actively involved in the day-to-day running of a restaurant, thrives in a customer-focused environment, and takes pride in leading a successful team through example.

***Must be willing and able to work flexible hours, including Saturdays, Sundays, public holidays, and evenings, as required by the business.

Minimum Requirements

• Minimum of 2-5 years' experience in a Restaurant/Hospitality Management role.
• Previous experience using IQ Retail will be beneficial
• Proficient in Microsoft Office
• Experience in stock purchasing, stock control, and inventory management.
• Excellent verbal and written communication skills in English.
• Strong leadership skills with the ability to lead by example.
• Hands-on management style with a proactive approach and strong sense of urgency.
• Self-motivated with the ability to manage priorities independently.
• Outstanding customer service and relationship-building skills.

Key Responsibilities

• Manage the day-to-day operations of the restaurant.
• Lead, motivate, and develop staff by setting a positive example.
• Deliver exceptional customer service and build strong customer relationships.
• Ensure efficient service delivery with a strong sense of urgency during busy trading periods.
• Manage stock purchasing, stock control, and inventory levels.
• Monitor food and beverage costs while minimizing wastage.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle customer queries and complaints professionally and efficiently.
• Prepare staff rosters and oversee daily staffing requirements.
• Ensure the restaurant maintains a clean, organized, and welcoming environment.
• Drive sales by implementing creative ideas and promotions to enhance the customer experience.

• Perform administrative duties
• Creative thinker who enjoys contributing new ideas to improve operations and customer satisfaction.
• Ability to remain calm and effective in a fast-paced environment.

Salary – R10,000 – R12,000 (depending on experience)

This position is available immediately.