Restaurant Launch Manager — Ops, Service & Growth

Pedros; Polokwane; On-site; ZAR 134,000 - 223,000; Full time

Job summary

Pedros in Polokwane is opening a brand-new store and seeks a motivated restaurant manager to join the launch team. You will oversee daily operations, ensure quality and SOPs, manage stock and purchasing, handle customer concerns, and drive profitability from day one.

The role requires 1+ year in restaurant or fast-food service, strong leadership and organizational skills, and good verbal communication. Knowledge of GAAP/Micros is a plus; training and growth await the right candidate.

Qualifications

• Restaurant and fast-food service experience, minimum 1 year.
• GAAP/Micros experience is advantageous.
• Strong management and organizational skills.
• Excellent customer service and verbal communication.
• Problem-solving abilities.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and SOP compliance.
• Oversee stock control, purchasing and orders.
• Handle customer complaints and maintain service levels.
• Maximise profitability; meet sales and GP targets; motivate staff.
• Manage staff, including discipline and rosters.
• Collaborate with team to drive the restaurant forward.
• Ensure health and safety compliance.

Skills

Customer service

Verbal communication

Management

Organizational skills

Problem solving

Team leadership

Tools

GAAP

Micros

Job description

Pedros in Polokwane is opening a brand-new store and seeks a motivated restaurant manager to join the launch team. You will oversee daily operations, ensure quality and SOPs, manage stock and purchasing, handle customer concerns, and drive profitability from day one.

The role requires 1+ year in restaurant or fast-food service, strong leadership and organizational skills, and good verbal communication. Knowledge of GAAP/Micros is a plus; training and growth await the right candidate.