Resort Operations Supervisor: Guest Experience & Team Lead

Placements24; Bloemfontein; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Accommodation option

Resort amenities

Career development

Beautiful working environment

Job summary

Placements24 in Bloemfontein seeks a Resort Operations Supervisor to oversee daily resort operations, guest services, and staff supervision. You will coordinate front desk activities, housekeeping, and maintenance to uphold high standards and guest satisfaction.

The role rewards strong organizational skills, flexible hours, and opportunities for staff development within a picturesque Bloemfontein setting.

Qualifications

• Experience supervising teams in hospitality or resort settings.
• Solid understanding of resort operations including front desk and guest services.
• Strong organizational and multitasking abilities.

Responsibilities

• Supervise daily resort operations while ensuring service standards.
• Assist in managing front desk, check-in/check-out, and concierge services.
• Oversee housekeeping and maintenance coordination for well-kept facilities.
• Train and guide junior staff to maintain a positive team atmosphere.
• Respond to guest inquiries and resolve issues promptly.
• Assist in managing inventory and supplies to ensure adequate stock.

Skills

Supervisory experience

Hospitality operations

Guest services

Front desk knowledge

Communication

Tools

Front desk software

Job description

Placements24 in Bloemfontein seeks a Resort Operations Supervisor to oversee daily resort operations, guest services, and staff supervision. You will coordinate front desk activities, housekeeping, and maintenance to uphold high standards and guest satisfaction.

The role rewards strong organizational skills, flexible hours, and opportunities for staff development within a picturesque Bloemfontein setting.