Resort Operations Leader with On-site Housing

Placements24; LegKraal Gate; Sur place; ZAR 900 000 - 1 300 000; Plein temps

Avantages offerts par ce poste

Accommodation assistance

Competitive salary

Comprehensive benefits package

Professional development

Résumé du poste

Placements24 is seeking a seasoned Resort Operations Manager for a premier resort in Mahikeng, North West Province. You will lead all daily operations across accommodation, food & beverage, activities and maintenance, guiding diverse teams to deliver exceptional guest experiences and strong financial performance.

The role requires at least 7 years in resort/hotel operations, a solid track record in leading large teams, and a Bachelor's degree in Hospitality Management or related field.

Qualifications

• 7+ years in resort or hotel operations management.
• Experience managing large-scale operations and diverse teams.
• Strong financial acumen with budget development and P&L management.
• Bachelor's degree in Hospitality Management or related field.
• Proficiency in resort management software.
• Excellent leadership and communication skills.

Responsabilités

• Oversee and manage all daily resort operations, ensuring high standards of service and guest satisfaction.
• Develop and implement operational strategies to enhance efficiency and profitability.
• Lead, mentor, and manage departmental heads and their teams.
• Control operational costs, manage budgets, and ensure adherence to financial targets.
• Ensure compliance with health, safety, security, and environmental regulations.
• Manage vendor relationships and procurement processes for operational supplies and services.
• Implement and maintain quality standards across all resort offerings.
• Handle escalated guest issues and ensure prompt, effective resolution.
• Oversee maintenance and upkeep of resort facilities and grounds.
• Collaborate with marketing and sales to drive occupancy and revenue.

Connaissances

Leadership

Budgeting & P&L

Strategic thinking

Financial acumen

Communication

Team management

Formation

Bachelor's degree in Hospitality Management or related field

Outils

Resort management software

Description du poste

Placements24 is seeking a seasoned Resort Operations Manager for a premier resort in Mahikeng, North West Province. You will lead all daily operations across accommodation, food & beverage, activities and maintenance, guiding diverse teams to deliver exceptional guest experiences and strong financial performance.

The role requires at least 7 years in resort/hotel operations, a solid track record in leading large teams, and a Bachelor's degree in Hospitality Management or related field.