Reservations Specialist – Guest Experience

Newmark Hotels & Reserves

Cape Town

On-site

ZAR 180,000 - 240,000

Full time

12 hours ago
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Job summary

Newmark Hotels & Reserves in Cape Town is seeking an entry level Reservations Agent to join our front desk team. You will promote, sell and book our hotel products and services, ensuring a seamless reservations process from inquiry to confirmation.

The ideal candidate has excellent communication and customer service skills, a friendly demeanor, and a willingness to learn about our portfolio of properties and systems. Previous hospitality exposure is a plus, but training will be provided.

Qualifications

  • Excellent communication and customer service skills.

Responsibilities

  • Promote, sell and book hotel products and services.
  • Ensure a seamless reservations process from inquiry to confirmation.

Skills

Communication skills
Customer service

Job description

Newmark Hotels & Reserves in Cape Town is seeking an entry level Reservations Agent to join our front desk team. You will promote, sell and book our hotel products and services, ensuring a seamless reservations process from inquiry to confirmation.

The ideal candidate has excellent communication and customer service skills, a friendly demeanor, and a willingness to learn about our portfolio of properties and systems. Previous hospitality exposure is a plus, but training will be provided.

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