Reservations and Revenue Manager

Placements24; Randburg; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Performance bonuses

Career advancement

Professional development

Job summary

Placements24 in Randburg, Gauteng, seeks a strategic Reservations and Revenue Manager to maximize room revenue through pricing, inventory control, and market analysis. You will forecast demand, analyze data, and collaborate with sales and marketing to optimize profitability in a competitive Randburg market.

The role requires 4+ years in revenue or reservations management, proficiency with IDeaS/Duetto and PMS, and strong analytical skills. Based in Randburg or willing to relocate.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Economics, or related field.
• 4+ years of revenue management or reservations management experience.
• Proficiency with revenue management systems and PMS.

Responsibilities

• Develop and implement revenue management strategies to maximize room revenue and targets.
• Monitor market trends, competitor pricing and demand forecasts to adjust pricing/inventory.
• Manage the reservations department and inquiries with efficiency.
• Utilize revenue management systems to analyze data and optimize pricing.
• Collaborate with sales and marketing on offers and packages.
• Prepare reports on occupancy, revenue and KPIs.
• Oversee yield management for pricing/availability across channels.
• Train reservations staff on best practices and systems.
• Identify upsell and cross-sell opportunities.
• Maintain relationships with OTAs and distribution partners.

Skills

Revenue management

Forecasting

Pricing strategy

Data analysis

Excel

Communication

Team collaboration

Relocation willingness

Education

Bachelor's degree in Hospitality Management, Business Administration, Economics, or related field

Tools

IDeaS

Duetto

PMS

Job description

About the Role

Our client, a leading hotel in the vibrant business district of Randburg, Gauteng , is seeking a strategic and analytical Reservations and Revenue Manager. This key role is responsible for maximizing revenue and optimizing occupancy through effective reservation management, dynamic pricing strategies, and insightful market analysis. The ideal candidate will possess a strong understanding of the hospitality market, excellent forecasting abilities, and proficiency with revenue management systems. You will work closely with the sales, marketing, and operations teams to ensure that our client's pricing and inventory strategies align with overall business objectives and market demand in the competitive Randburg landscape. Your expertise will be crucial in driving profitability and maintaining a strong market position for our client.

Key Responsibilities

• Develop and implement effective revenue management strategies to maximize room revenue and achieve financial targets.
• Monitor market trends, competitor pricing, and demand forecasts to adjust pricing and inventory strategies accordingly.
• Manage the reservations department, ensuring efficient handling of all bookings and inquiries.
• Utilize revenue management systems to analyze data, identify opportunities, and optimize pricing.
• Collaborate with sales and marketing teams to develop promotional offers and packages.
• Prepare regular reports on occupancy, revenue, and key performance indicators.
• Oversee the yield management process to ensure optimal pricing and availability across all channels.
• Train and guide reservations staff on best practices and system utilization.
• Identify opportunities for upselling and cross-selling to enhance revenue streams.
• Maintain strong relationships with online travel agencies (OTAs) and other distribution partners.

Requirements

• A Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
• Minimum of 4 years of experience in revenue management or reservations management within the hotel industry.
• Proven track record of successfully implementing revenue management strategies and achieving targets.
• Proficiency with hotel revenue management systems (e.g., IDeaS, Duetto) and PMS.
• Strong analytical, forecasting, and problem-solving skills.
• Excellent understanding of the principles of yield management and dynamic pricing.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Must be based in or willing to relocate to Randburg, Gauteng .
• Proficiency in Microsoft Excel and other relevant software.

Benefits

Our client offers a competitive salary, performance-based bonuses, and a comprehensive benefits package. This role provides significant opportunities for career advancement within a leading hospitality group. You will be part of a dynamic team focused on driving success and innovation. Professional development and training are actively supported. We aim to provide a rewarding and growth-oriented environment for our employees in the bustlingcityof Gauteng .