Repairs Manager â Roodepoort

Talent Candey; Roodepoort; Sur place; ZAR 480 000 - 720 000; Plein temps

Résumé du poste

Foodservice Equipment Supplier is seeking an experienced Repairs Manager to take ownership of its repair operation in Johannesburg and lead a team of technicians. The role focuses on efficient turnaround times, quality repairs and productivity improvements.

The successful candidate will manage the repair process from entry to completion, ensuring accurate job cards and high standards while collaborating with the Spares and Service Centre teams to maintain a smooth workflow.

Qualifications

• Matric / Grade 12 is required.
• A technical or trade qualification is required.
• At least 5 years in a workshop/repair/technical environment.
• Experience supervising technicians is required.

Responsabilités

• Manage daily repair workflow and allocate jobs to technicians.
• Lead, manage, motivate and develop the technician team.
• Take ownership of all job cards and ensure information is accurate and up to date.
• Monitor open and ageing repairs and drive to completion.
• Manage repair turnaround times and technician productivity.
• Ensure repairs are completed correctly, tested and meet quality standards.
• Investigate repeat repairs and identify quality improvements.
• Work with Spares and Service Centre teams for smooth workflow.
• Maintain repair system status accuracy for every job.
• Manage escalated technical and customer-related repair issues.
• Produce and review repair performance reports.

Connaissances

People management

Leadership

Organisational skills

Problem solving

Formation

Matric / Grade 12

Technical or trade qualification

5+ years workshop/technical experience

Experience supervising technicians

Outils

Workshop management systems

Excel

Job cards

Description du poste

Our client, Foodservice Equipment Supplier, is looking for a Repairs Manager to join their Johannesburg team.

PURPOSE OF THE ROLE

Our reputable foodservice equipment client is seeking an experienced, hands‑on Repairs Manager to take ownership of its repair operation and lead a team of technicians.

The successful candidate will manage the repair process from the moment a unit enters the Service Centre through to completion, ensuring quality repairs, efficient turnaround times and strong technician productivity.

MINIMUM REQUIREMENTS

Qualifications

• Matric / Grade 12.
• Relevant technical or trade qualification.
• At least 5 years experience in a workshop, repair or technical environment.
• Previous experience managing or supervising technicians.
• Experience managing a high-volume repair operation.
• Experience using job card or workshop management systems.
• Good computer literacy, including Excel.

Duties and Responsibilities:

• Manage daily repair workflow and allocate jobs to technicians.
• Lead, manage, motivate and develop the technician team.
• Take ownership of all job cards and ensure information remains accurate and up to date.
• Monitor open and ageing repairs and drive jobs through to completion.
• Manage repair turnaround times and technician productivity.
• Ensure repairs are completed correctly, tested and meet required quality standards.
• Actively manage jobs awaiting parts, quotations or customer approval.
• Investigate repeat repairs and identify opportunities to improve repair quality.
• Work closely with the Spares and Service Centre teams to maintain a smooth repair workflow.
• Ensure the repair system accurately reflects the status of every job.
• Manage escalated technical and customer-related repair issues.
• Produce and review repair performance reports and identify areas for improvement.
• Maintain high standards of housekeeping, safety and discipline within the repair area.
• Continuously improve repair processes, productivity and turnaround times.

Key Competencies:

• Strong people management and leadership skills.
• Hands‑on approach and ownership of results.
• Technical understanding and ability to troubleshoot repair issues.
• Excellent organisation and ability to manage a high volume of jobs simultaneously.
• Strong problem-solving skills and follow-through.
• High attention to detail, quality and accuracy.
• Results‑driven, with a focus on productivity and turnaround times.
• Comfortable working with job cards, systems and operational reports.
• Ability to work effectively in a fast‑paced operational environment.

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.