Remote Yield & Reservations Specialist

Placements24; South Africa; À distance; ZAR 300 000 - 480 000; Plein temps

Résumé du poste

Hilton is seeking a Yield Reservations Strategist to manage end-to-end group reservations and production activities from a remote location. The role requires strong experience with hotel PMS/CRS systems (OnQ/Opera preferred), advanced Excel and close collaboration with sales and events teams to optimize booked production and revenue.

Responsibilities include guiding the reservations team, ensuring accurate rate loading, and maintaining clear communication with clients and partners.

Qualifications

• 2–3 years in hotel reservations with group bookings and block management.
• Experience with PMS/CRS systems (OnQ/Opera preferred).
• Advanced Excel skills (pivot tables, VLOOKUP, XLOOKUP).

Responsabilités

• Own end-to-end group reservations process from block setup to rooming list management and final reconciliation.
• Coordinate with Sales, Events and Commercial teams to load and track group blocks.
• Lead reservations SOPs, supervise agents, and ensure accuracy of rate loading, profiles and billing.

Connaissances

Hotel Reservations

PMS/CRS (OnQ/Opera)

Excel (Pivot Tables)

GDS Booking Channels

Formation

Hospitality/Hotel Management Studies

Outils

Opera

OnQ Revenue & Inventory

Description du poste

Hilton is seeking a Yield Reservations Strategist to manage end-to-end group reservations and production activities from a remote location. The role requires strong experience with hotel PMS/CRS systems (OnQ/Opera preferred), advanced Excel and close collaboration with sales and events teams to optimize booked production and revenue.

Responsibilities include guiding the reservations team, ensuring accurate rate loading, and maintaining clear communication with clients and partners.