Remote Revenue & Group Reservations Supervisor

Wine Co.; Stellenbosch; Remote; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Remote work stipend

Performance incentives

Professional development and training

Job summary

Wine Co. is seeking a meticulous Group Reservations Supervisor to manage large-scale inquiries in a remote-first role. You will oversee the group reservations process, coordinate with sales and front desk, and ensure accuracy of bookings across channels.

Requirements include 2-3 years in a supervisory role, strong PMS knowledge (Opera/SynXis), and excellent organization and communication skills. Remote work with national coverage is offered.

Qualifications

• 2-3 years in a supervisory or team lead role in hotel reservations.
• Strong knowledge of Property Management Systems (PMS) and reservation software.
• Excellent understanding of group booking processes and room block management.

Responsibilities

• Supervise the team processing group reservations with accuracy and efficiency.
• Manage inquiries for large groups, conferences and events with timely responses.
• Ensure all group booking details are entered into PMS and reservation software correctly.

Skills

Leadership

PMS knowledge

Reservation software

Customer service

Education

Matric Certificate

Tools

Opera

SynXis

Job description

Wine Co. is seeking a meticulous Group Reservations Supervisor to manage large-scale inquiries in a remote-first role. You will oversee the group reservations process, coordinate with sales and front desk, and ensure accuracy of bookings across channels.

Requirements include 2-3 years in a supervisory role, strong PMS knowledge (Opera/SynXis), and excellent organization and communication skills. Remote work with national coverage is offered.