Remote Virtual Events Operations Specialist

Placements24; Gauteng; Remote; ZAR 240,000 - 360,000; Full time

Job summary

Placements24 is seeking a highly organized Remote Event Planning & Client Liaison to join our virtual operations team. You will be the main point of contact for clients, guiding them from inquiry through execution, and coordinating with internal teams to deliver seamless events.

In this fully remote role, you will manage proposals, timelines, and budgets, while leveraging digital tools to maintain strong client relationships and ensure excellent service.

Qualifications

• Experience in event planning and client management, preferably remote.
• Excellent communication, negotiation and interpersonal skills.
• Strong organizational and project management abilities with attention to detail.
• Proficiency with Zoom, Microsoft Teams, and event management tools.
• Ability to work autonomously in a remote environment.
• Client-centric approach delivering outstanding service.

Responsibilities

• Manage client communications via phone, email, and video conferencing.
• Develop event proposals, timelines, and budgets.
• Coordinate internal teams to meet client expectations.
• Oversee planning and execution of virtual and hybrid events.
• Address questions promptly and proactively resolve issues.
• Maintain client records in the CRM system.

Skills

Event planning

Client management

Communication

Project management

Interpersonal skills

Remote work

Tools

Zoom

Microsoft Teams

CRM software

Event management software

Job description

Our client is looking for a highly organized and communicative Remote Event Planning & Client Liaison professional to join their virtual operations team. In this fully remote role, you will be the primary point of contact for clients, guiding them through the event planning process, from initial inquiry to successful execution. You will leverage digital tools and platforms to manage client relationships, coordinate event details, and ensure seamless communication between clients and the internal operational teams. This position requires exceptional interpersonal skills, a proactive approach to problem-solving, and the ability to manage complex projects from a distance.

Key Responsibilities

• Manage client communications via phone, email, and video conferencing to understand event needs and preferences.
• Develop detailed event proposals, timelines, and budgets tailored to client requirements.
• Coordinate internal teams (culinary, logistics, service) to ensure all event aspects are aligned with client expectations.
• Oversee the planning and execution of virtual and hybrid events, ensuring smooth virtual delivery.
• Address client queries and concerns promptly and professionally, proactively seeking solutions.
• Maintain accurate client records and event documentation within the company's CRM system.

Requirements

• Proven experience in event planning, client management, or a similar role, preferably in a remote setting.
• Exceptional communication, negotiation, and interpersonal skills, with the ability to build rapport quickly.
• Strong organizational and project management abilities, with a keen eye for detail.
• Proficiency in virtual collaboration tools (e.g., Zoom, Microsoft Teams) and event management software.
• Ability to work autonomously, manage time effectively, and meet deadlines in a remote environment.
• A client‑centric approach with a commitment to delivering outstanding service.

Benefits

• Competitive annual salary and potential performance bonuses.
• Full remote work arrangement, offering flexibility and work‑life balance.
• Opportunity to work with a diverse range of clients and event types.
• Access to cutting‑edge virtual event management tools and technologies.
• Be part of an innovative and forward‑thinking company culture.

United Kingdom, South Africa

Full time

Remote

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.