Remote Trucking Dispatch Coordinator

Placements24; Cape Town; Hybride; ZAR 240 000 - 420 000; Plein temps

Avantages offerts par ce poste

Remote work

Training and growth opportunities

Salary commensurate with market

Résumé du poste

Placements24 is seeking a Remote Trucking Dispatch Coordinator in South Africa to manage daily trucking operations from a home office. You will serve as the hub between drivers, clients, and management, coordinating routes and schedules with real-time problem solving.

The role requires strong communication, reliability, and experience with dispatch software and GPS tracking. A proactive, organized candidate thrives in a fast-paced, fully remote environment.

Qualifications

• Experience in dispatching or logistics coordination.
• Ability to manage multiple tasks in a fast-paced setting.
• Excellent verbal and written communication skills.
• Proactive problem-solving and independent work capability.

Responsabilités

• Coordinate and schedule daily trucking operations remotely.
• Be the primary contact for drivers with updates and support.
• Communicate with clients about delivery status and delays.
• Monitor progress using GPS and fleet systems.
• Identify and resolve real-time logistical disruptions.
• Maintain records of dispatches, deliveries, and performance.
• Collaborate to improve processes and efficiency.
• Ensure compliance with policies and regulations.
• Assist in managing driver availability and schedules.
• Provide excellent customer service to stakeholders.

Connaissances

Logistics coordination

Dispatching

Communication skills

Remote work independence

Outils

GPS tracking systems

Dispatch software

MS Office Suite

Description du poste

About the Role

Our client, a nationwide trucking and logistics company, is revolutionizing its operations by seeking a dedicated and proactive Remote Trucking Dispatch Coordinator. This position is fully remote, offering the flexibility to work from anywhere within South Africa, while playing a crucial role in coordinating our fleet's daily movements and ensuring timely deliveries. You will be the central point of communication between our drivers, clients, and operational management, managing schedules, optimizing routes, and resolving real-time logistical challenges. This is an exciting opportunity for an organized and tech-savvy individual to join a forward-thinking company that values its remote workforce. The ideal candidate thrives in a fast-paced environment, possesses exceptional communication skills, and has a strong aptitude for logistics technology. You will be instrumental in maintaining the smooth flow of goods across the country from the comfort of your home office.

Key Responsibilities

• Coordinate and schedule daily trucking operations remotely, ensuring optimal route planning and timely deliveries.
• Serve as the primary point of contact for drivers, providing them with dispatch information, updates, and support.
• Communicate effectively with clients regarding delivery status, potential delays, and service issues.
• Monitor driver progress using GPS tracking and other fleet management systems.
• Proactively identify and resolve logistical problems or disruptions in real-time.
• Maintain accurate records of dispatches, deliveries, and driver performance.
• Collaborate with management to implement process improvements and enhance operational efficiency.
• Ensure compliance with all company policies and transportation regulations.
• Assist in managing driver availability and work schedules.
• Provide exceptional customer service to both internal and external stakeholders.

Requirements

• Previous experience in dispatching, logistics coordination, or a related field is required.
• Proven ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent communication (verbal and written) and interpersonal skills.
• Strong problem-solving abilities and a proactive approach to challenges.
• Proficiency with dispatch software, GPS tracking systems, and general office applications (e.g., MS Office Suite).
• High-speed internet connection and a dedicated, quiet home office space are mandatory.
• Ability to work independently and as part of a remote team.
• Experience in the trucking or transportation industry is highly preferred.
• A background in managing remote teams or operations is a plus.
• Must be able to demonstrate a high level of reliability and punctuality.

Benefits

This fully remote position offers the flexibility to work from anywhere in South Africa. Our client provides a competitive salary and the opportunity to be part of an innovative and growing logistics company. You will receive comprehensive training on our proprietary systems. Enjoy the benefits of working from home, including saving on commute time and costs. We offer a supportive remote work environment and opportunities for professional growth. Contribute to a vital sector of the economy while enjoying a better work-life balance. This role is crucial to our national operations.